Kind Heart Collective

TL;Dr I've never had to return anything to a pot shop before. Except here. Sold me a broken cart. Refused to refund or exchange it. Treated me with contempt. Bought a cart here, and it tasted burnt right out of the box. I've never had this happen before so I went back to the store, expecting to be able to exchange it since it was clearly defective. However, the employee that recommended me the cart immediately got the manager. She came out guns blazing, already pissed off at me. Talking fast and defensively before even listening to me. Like a badly written mean manager. Anyway, after warming up and massaging the cart, a giant air bubble and clearly burnt liquid came up and I was able to salvage it. This is something that the employee who recommended me the cart or the manager could have probably recognized and solved for me on the spot. Instead, both the employee and manager treated me with contempt as soon as I walked back in. The whole experience left a worse taste in my mouth than the burnt cart. Won't be returning to "Kind" heart collective

When in and asked for a $2 Gram joints. Dude replied, " We have $2 joints!". Buy hybrid and it was a half gram and it gave me the shitweed jitters (Two strains that should have never met). Half of WEED product=NEVER GOOD. If you have a reason then go, otherwise find a reason not to fr

Decent shop and location , I like that it's next to the vinyl store. I came in asking some questions and the clerk, Kaden, was a total jerk. He seemed like he absolutely was bothered to help me. I just got a weird vibe from him. It's a bud store you just expect kindness or good vibes and he was not it. That dudes gone now and the employees there now are wicked in tune with helping you.

These folks know what they are doing. I buy from them every season. I got some Pinapple Express and Super Silver Haze in 2024. Best outdoor I've ever grown. The clones keep getting better. Check them out. NO BUGS EITHER.

Unless you are a regular or a 'seasoned' user, don't come here. I came for knowledge and was rushed out (zero people waiting in the lobby) by a clerk who just sold me a bunch of random stuff for $100. I went back the next day because one of the cartridges wasn't working and instead of responding to my questions, a different guy just replaced them and sent me on my way. This was far from the intro to the wonderful world of weed I was searching for. I thought maybe the first guy was having a bad day, but after getting the same nonchalant, uninterested customer service the second day, I'll go up the street and see if Satchel wants my next $100.