Story Cannabis Dispensary Cleveland
About Story Cannabis Dispensary Cleveland
With a 4.8 rating across 753 reviews, Story Cannabis Dispensary Cleveland is one of the highest-rated Cannabis stores on the city's southwest side. The Old Brooklyn shop on Brookpark Rd opens 9 AM to 9 PM every day of the week. Reviewers consistently praise the atmosphere as chill, the storefront as super clean, and the check-in process as quick. Parking is described as never a problem, which is rare for Cleveland dispensary reviews. Medical patients get a dedicated line and a Medical Mondays 30% off promotion that long-time customers credit with keeping them loyal. Budtenders take time with first-time cannabis users rather than pushing them through, and the customer service mentions in reviews are nearly unanimous. The team handles preorders and walk-ins efficiently, even during busier hours. If you're new to dispensaries entirely or returning for a familiar order, Story Cleveland earns the high score on consistency more than on flash.
- Chill and welcoming atmosphere
- Medical Mondays 30% off
- Parking never a problem
- Fast check-in process
Business Details
- Address
- 6400 Brookpark Rd, Cleveland, OH 44129, USA
- Area
- Old Brooklyn, Cleveland
- State
- Ohio
- Phone
- (234) 382-1393
- Int'l Phone
- +1 234-382-1393
- Website
- storycannabis.com/dispensary-locations/ohio/story-brookpark-road/?utm_source=google&utm_medium=Link&utm_campaign=Cleveland&utm_id=googlelisting
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday9:00 AM – 9:00 PM
- Tuesday9:00 AM – 9:00 PM
- Wednesday9:00 AM – 9:00 PM
- Thursday9:00 AM – 9:00 PM
- Friday9:00 AM – 9:00 PM
- Saturday9:00 AM – 9:00 PM
- Sunday9:00 AM – 9:00 PM
Amenities
Customer Reviews
It's been a long time since I've written a review, but this one is definitely worth the time. First dispensary I've ever been to, as I frequent head shops or vape supply stores, and I cannot express how impressed I am! The atmosphere is so chill, and everyone is super nice. The storefront is super clean, and the process to check in and get rang up, is super quick. I have no idea what I want ever, and the the recommendations have been top notch so far. Heather helped me out for my first visit (I really hope I got your name right!), and was super patient and helpful throughout everything. I sadly didn't catch the name of the other gentleman that helped me out another time I stopped in, but he was just as helpful and polite. Everyone there was incredibly friendly including at the front desk! I would seriously consider going to Story if you've never been to dispensaries, or are looking for something new. The deals alone are worth checking out, but the staff are what make me want to keep coming back. I am definitely going to be a regular here!
Shayla was so nice and pleasant. She answered my questions about the pain balm I purchased as well as putting another product on a list from the same company to inquire if Story could get it in their stock. Thank you Shayla and Story! Great experience!
I came from Lyndhurst because they keep it stocked and offer many other kinds than my local dispensary. Amazing staff and I highly recommend taking your stress, pain and any other ailment, made better, by Cannabis. Story is the place to be⭐️⭐️⭐️⭐️⭐️🌠
This place is a good place to buy stuff .😉 Pros: 1. The customer service is exceptional! (99% of the staff are really friendly.) 2. I’ve never had any problems on my orders. 3. The Medical Mondays 30% off helps out tremendously! 4. Parking is NEVER a problem. (Lakewood) 5. The pre-order and Medical lines are great for people that can’t stand long or just have other factors that they need to get in and out. (I get it) 6. The store is always clean inside and out. 7. The prices are really competitive vs. the competitors. (This will improve as more vendors join the community.) 8. The bathrooms are always clean. That’s amazing in itself! 9. The staff is incredibly cool, and when it comes to changing orders on the fly, they are really cool. 10. There’s an on-site ATM for those who didn’t bring enough cash like me, only to use it and get scolded by the ole wife about atm fees!!!! Totally worth it lol! Cons: 1. Turning left across Brook Park Road can be dangerous for SOME people, as the curb lane doesn’t always provide enough visibility. They don’t see you! I’ve personally picked up usable auto parts from wrecks there. 2. The mobile app has some issues, but I know it’s a work in progress after speaking with Amelia. . It’ll be better soon, I’m sure. However, I suggest removing the “FIND YOUR STRAIN” banner or whatever it’s reads because it drives app users crazy. 3. Lastly, a drive-through would be cool and I say that only because sometimes I have my dog. That’s it for the cons. Overall, I’d say this place great! I now have more options in my area, and some are slightly closer. However, to be honest, I go to STORY 90% of the time when I’m shopping and buying because of the awesome staff and atmosphere. It’s a rare experience to find happy and helpful workers, and it makes a big difference in my shopping for something happy.😉 Thank you for serving our area. *****This is an unbiased review from a live human being. I’ve never received anything for any review I’ve done.******
Yes.. outstanding Chelsea....very very knowledgeable about ur products Im a old school ... back in the day... O BOY Now it's for my sleeping issues & it definitely working.. 65... Life is good. This is Effie. A new add on in my Family.. kudos to Stoty Cleveland
Frequently Asked Questions
- What are Story Cannabis Cleveland's hours?
- The dispensary is open 9 AM to 9 PM, seven days a week.
- Does Story offer medical patient discounts?
- Yes, regulars mention a Medical Mondays 30% off promotion as a major draw.
- Is Story Cleveland good for first-time dispensary visitors?
- Reviewers who'd never been to a dispensary specifically praised the chill atmosphere and patient staff.
- Where is the Cleveland Story location?
- It's at 6400 Brookpark Rd in the Old Brooklyn neighborhood of Cleveland.