DUKE CITY HERBS

01/2025 Update: I never got my items that I ordered and they refused to issue a refund until I sent the incorrect items back. I can't afford to send the items back, so I was stuck with what they wanted me to have, and scammed out of $50. I noticed the incorrect items were sent from a 3rd party from a completely different location. Buyers beware, you will be scammed. I placed an order for Kanna mt55 extract and mz0 extract, never received payment confirmation or tracking info. Received incorrect items, customer service apologized and ensured they would correct it. I then received the wrong product again. I decided to taste the wrong products and tastes like powdered brown sugar and smells like cinnamon. This vendor is most definitely a scam.

Jana is simply amazing! Not only is she is an herbalist extraordinaire, her spirit carries through with the care & personal attention to her clients' well-being. My first choice for my herbs! ♡♡ big love & good vibes

If I could give them 1000 Stars I would! 🥰 Jana and Mariah were absolutely magical!🪄They were incredibly informative, intuitive, kind, patient, gracious, and radiated the most beautiful energy.✨ They had so many amazing products and had exactly what I was seeking and then some! WooHoo!🙌 The products that Jana recommended were outstanding and I will be back to replenish my supplies soon, AND try more great products. This will be my go-to place.🧘 Did I mention the customer service was spectacular?🤩 A personal thank you to Jana and Mariah for Blessing me with your Healing Light. Eternal Gratitude.✨✨✨🤗

*edited in response to the reply posted from the business* They appear to be friendly in person and they do have a wide variety of many different types of products. The few supplements I purchased seem to be decent but not worth the price they are being sold for. It is extremely expensive to buy from them and they don't even know the dosing on many of the over-the-counter herbs and supplements are which is not safe to be selling for public consumption. They have no knowledge of what is in these extracts nor how potent they are. For example, I called to ask about the dosing on a particular herbal extract that I purchased and had started to consume which they allege to be a fairly well known type of flower, but there is no proof that the product is actually what they label it to be. This product came in a tiny third party jar, it only had the alleged name of it hand written on a sticker they placed on the jar but no true information as to what the extract ratio of extract the product is or the vendor of the product. The person I spoke with on the phone is clearly very unknowledgeable and intentionally uncaring as to what happens to their customers when consuming the products they sell which is even more of a reason NOT to be selling herbal supplements to the public when there's no knowledge as to what's in the products, no knowledge nor is there any proof of what ingredients are used or what the ratio of the extracts they sell are. We all might as well be buying the products from anyone on a corner in an unmarked and unlabeled container with god knows what inside of it. The person I spoke with actually tried to lie to me claiming that there is no ratio in extracts and that extracts are all the same. The person I spoke with stated that they had no knowledge of what the dosing was on the extract they sold me nor did they offer any package information for me to go look up. They told me to do my research, well how can I research it when they offer no proof of what the product is, where it came from, what method of extraction was used, the weight, etc. Anybody who's ever used any sort of an extract knows that there is absolutely a scientific and mathematical number and ratio when you are extracting from the original whole plant. There is 1:1, 10:1, 20:1, 50:1, and so on. This is why I'm giving the business the low rating because it is completely unsafe to be parting out unknown products with unknown measurements, dosing, and potency into other containers that have no transparent information on them. In law it's an unfair and a deceptive business practice for any business with a license to do that to their customers. If something negative happens to somebody from consuming a product from this business, then this business is going to be purely liable for intentionally putting their consumers in danger by selling them products they don't have any information on and are unwilling to obtain for the safety of their consumers. *When you open a package of something and redistribute the contents into your own containers and sell it for consumption as a licensed business, you become responsible and you become the manufacturer. You've not helped yourself here, as a customer I legitimately asked you for some simple information on a product you sold and you intentionally are unwilling to give that information. Your response is not professional. You are not exempt from properly labeling and putting dosing on any product that you have opened and redistributed. It's not okay to lie to customers or to gaslight them when they call you asking for simple information on a product you sold them. It makes no sense for you to want to hide information. You should be willing to provide dosing information to a customer not telling them that because they buy a product from you that you are exempt from being transparent with them about the contents of products that you're selling. If you can't use reviews to help you improve your service and your business and you continue to respond the way that you do, it's only going to hurt you in the long run.*

I am glad I found this place. The owner is a very nice lady. I love that she is knowledgable with her products she sells. I am leery about taking anything herbal just because I never know how my body will react, but she knows her stuff and helped me find the right balance and gave me accurate information. Thank you for such great service. It's nice going to a herbal store and the actual owner knows what they sell and what they are talking about that doesn't happen often. I love this place it's great. 💜