Levels Cannabis - Waterford

My budtender Avery was calm, welcoming, and helpful; I got everything I needed! The front desk check-in was great too - I’m trans and the person discreetly made sure they were calling me the right name, which was a delightful courtesy - I am fortunate to have an ID that is entirely accurate to who I am, but I know many others might not. I wasn’t misgendered once, which is a positive experience for me. The deals were great!! I felt very comfortable there and they had a good selection of products. There was a computer issue with the discounts ringing up correctly on my order - while the supervisor was able to override it, please give these folks more support when coding the many discounts and offers that are available! I was lucky my budtender caught the issue, aleered the manager, and they got me the better (correct) price. Amazing people ❤️

Really happy with the newer inventory additions - good flow of traffic even when busy. Prices are more then fair on desirable brands (much better prices then Joyology / Planet 59 / Quality Mids)

Good location, good service, good ganja. That have just about everything you need. My only problem was the price on certain items were a little more expensive than you can find at a different dispensary and they didn't offer very much for a first-time customers and not enough CDB, CBN, CBG style items. Ill definitely keep coming back though

He was amazing , quick and efficient! Friendly! Today the had an amazing deal but an oz get 1/2 oz free he saved me from buying what I was use too and getting something a bit better

Had to edit this review and knock it down to 1 star. They false advertised EVERY deli flower on sale for the holiday which isnt true. The top tier "zaza" stuff is full price and, even worse, just plain booty and cruddy. I enclosed a picture of the closest you can get to shake without it being shake tiny little shit nugs that, again, were sold as top tier ineligible for any holiday discounts. I also enclosed a picture of the flyer they made a huge point to give me a few weeks ago that clearly states ALL deli flower will be on sale. When I pointed it out to the worker today, she then pointed to an employee only computer printout saying the discount on deli flowers wasn't valid on Zaza/top tier stuff. When I replied with, "Yeah, but did you guys give me this flyer that says the are on sale or that internal document that says they aren't?" and she then deflected to showing me some prepackaged weed and completely ignored the valid point being made lol I get it that it me not going there anymore isnt going to hurt you really but you definitely lost a customer today.