Herbana
About Herbana
Over on the Arcadia side of Kalamazoo, Herbana sits at 2705 W Michigan Ave with a 4.6 rating across 538 reviews. The cannabis store opens at 9 AM most days and runs until 10 PM Monday through Saturday, with a slightly later 10 AM start and 9 PM close on Sundays. Feedback skews positive on deals and product, though some shoppers want clearer strain descriptions on the menu. That's a fair ask. Customer service ratings are mixed; reviewers praise the female staff specifically while flagging that the experience varies depending on which budtender helps you. Prices come up often as a reason to keep coming back. If you live in Arcadia or commute the Michigan Ave corridor, this is a convenient stop with reasonable hours. New customers may want to ask for strain effect details since the menu doesn't always spell those out, but the deals make it a regular destination for many in the area.
- Great deals consistent product
- Long evening hours
- Friendly female staff highlighted
- Convenient Arcadia location
Photos
Business Details
- Address
- 2705 W Michigan Ave, Kalamazoo, MI 49006, USA
- Area
- Arcadia, Kalamazoo
- State
- Michigan
- Phone
- (269) 443-2170
- Int'l Phone
- +1 269-443-2170
- Website
- findherbana.com
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday9:00 AM – 10:00 PM
- Tuesday9:00 AM – 10:00 PM
- Wednesday9:00 AM – 10:00 PM
- Thursday9:00 AM – 10:00 PM
- Friday9:00 AM – 10:00 PM
- Saturday9:00 AM – 10:00 PM
- Sunday10:00 AM – 9:00 PM
Amenities
Customer Reviews
The girls are super nice, but the guys really need to work on customer service and hospitality. Taking off another star because I haven't had anything good from here yet. I wish there were descriptions of the strains effects, I've just been hopping around trying to find what fits.
almost always a good experience great deals great product most of the employees are great except that one guy don’t know his name so I’ll just call him Moe. 🤷♀️😂
This used to be my place but as a consumer I want to make sure my money is going to product that is actually there. Staff is super nice and chill, while some have the customer service I look for as someone working in the industry many of them seem super tierd and low energy which I can empathize. This review has nothing much to say about the average customer service you'll find but more of operations and product availability. The driving factor that makes me leave has to do with items online and in person not being accurate which is critical in this industry. Online says they have stuff but to many times I've had to substitute or had to call in when I shouldn't have too. Due to product innacuracy in Back Office, doing research before hand on the online menu feels like rolling the dice if its actually in when I shouldn't have to in a regulated industry for auditing. While I can recognize their prices are crazy low for the good quality and good brands, and not having loyalty due to being the lowest costs is another business move... the in house is what you should expect for the price and quality. Again as a consumer I want to make sure my money is going to product that is actually there.
Fast , friendly staff. Great price, amazing product!! 1/2 oz for 42$ cannot beat that! 🔥
LOVE LOVE LOVE this little spot! Whole staff is great and everyone is always so friendly and nothing but positive vibes! Great prices, great quality, great service and I never have to wait more than a few minutes if at all! Would definitely recommend checking them out!
Frequently Asked Questions
- What hours does Herbana keep?
- 9:00 AM to 10:00 PM Monday through Saturday, and 10:00 AM to 9:00 PM on Sunday.
- Where is Herbana located?
- 2705 W Michigan Ave in Kalamazoo's Arcadia neighborhood, MI 49006.
- Are strain descriptions available in store?
- Reviewers have asked for more detail on strain effects, so ask a budtender if you need guidance.
- Is the pricing competitive?
- Yes, customers regularly cite the deals as a key reason they come back.