Lume Cannabis Dispensary Grand Rapids, MI

Typically I have been treated well. But today was absolutely ridiculous. I placed a simple online pickup order for 2 items. I came in, showed my ID, was told to go inside where I was left standing for 15 minutes while watching 7 or 8 people come in after me be helped. Not a single employee said a word to me. I am an extremely patient individual. I'm only leaving a bad review as constructive criticism. There needs to be more organization. Not just huddle 15 people into a room and leave them standing. Never ever had this bad of an experience at any other dispensary.

This place has the best tasting flower in GR!! It's affordable with $10 eights that taste like Premium. Plus they have amazing coupons and discounts. I have a new favorite place to shop.

I wish I could give her 10 Stars instead of five. The best service ever friendliest staff I have ever came across. Excellent customer service I can't even put in the words what kind of customer service she giving me and my wife. Simply astounding you will be seeing us again most definitely 😁!!!!!!!!

I’m haven’t been to a better dispensary, and I’ve been a medical patient since 2016. This is going to be a long one so I’m going to break it down. Service: bar none the greatest you’ll get anywhere. No it’s not just all young kids, no they don’t have crazy music up so loud you can’t hear who you are talking to. You get checked in with a personal bud tender and they will walk you around and find out what you prefer and try to see if a deal applies to you. That was super refreshing and my friend I came with had the exact same experience. Choice/availability: they had every I asked for with a ton of options. I personally got carts and concentrate. The big thing here was all the options were very high quality. Especially the concentrate, it’s delicious and leaves no residue in my Puffco pro. Price: not the best in terms of cheapness, but it is by far the best value I’ve ever gotten. This isn’t just cheap stuff, it’s high quality and if you shop the deals you’re going to be much happier there than others around town. Overall this is my new go to place after being loyal elsewhere for over four years. The professionalism and knowledge that the staff brings makes this a whole new level of shopping with a bud tender. They actually care and listen. I can’t wait to come back.

Absolutely love this company. Every time I go to Lume, they have phenomenal deals! The 2G all in one carts are a killer deal. These are the 2G Cheech & Chong’s. Packaging and marketing is pretty cool! 💨🔥