Cloud Cannabis Grand Rapids Dispensary
About Cloud Cannabis Grand Rapids Dispensary
Tucked along 28th Street SE in the West Millbrook area, Cloud Cannabis Grand Rapids Dispensary has built a serious local following. The 4.9 rating across nearly 2,000 reviews is no accident. Customers keep singling out budtenders like Olga and Dennis for the kind of patient, conversational service that makes first-timers feel at ease and regulars feel known. People mention not feeling rushed, getting genuine product recommendations based on what they actually want, and discovering newer formats like infused drinks. The shop runs daily from 9 AM to 9 PM, seven days a week, which makes it a reliable stop whether you're picking up after work or browsing on a slow Sunday afternoon. Expect a Michigan recreational cannabis store with a solid range of flower, pre-rolls, edibles, and cartridges. The vibe leans friendly and slightly chatty rather than transactional, and reviewers note the staff actually knows the menu. Worth a visit if you want guidance instead of guesswork.
- Patient, knowledgeable budtenders
- Strong product recommendations
- Friendly, welcoming atmosphere
- Wide selection of flower
Business Details
- Address
- 928 28th St SE, Grand Rapids, MI 49508, USA
- Area
- West Millbrook, Grand Rapids
- State
- Michigan
- Phone
- (616) 617-0703
- Int'l Phone
- +1 616-617-0703
- Website
- cloudcannabis.com/gr-28th-st-order-online/?utm_source=terrayn_gbp&utm_medium=organic&utm_campaign=gr_28th
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday9:00 AM – 9:00 PM
- Tuesday9:00 AM – 9:00 PM
- Wednesday9:00 AM – 9:00 PM
- Thursday9:00 AM – 9:00 PM
- Friday9:00 AM – 9:00 PM
- Saturday9:00 AM – 9:00 PM
- Sunday9:00 AM – 9:00 PM
Amenities
Customer Reviews
Olga was awesome, intimate knowledge of the products. Incredible service, not rushed out of the door, given plenty of product recommendations based on preferences I made known during the transaction. Top tier budtender no doubt! Deserves to win whatever contest is being had. I just enjoyed some Greasi Lemon from Glo before writing this. Beautiful dense buds, incredible flavor, and was something recommended by Olga. Their flower selection never ceases to impress me! Which has been a major drawback to the other dispensaries in the area. Best dispensary in the area hands down.
She was very very polite, willing to be patient as I took forever making a decision thank you Olga I’ll definitely be back! She needs a raise because she sold me!
I went here fairly regularly for a while. Had some decent deals. That is why I was originally giving a two star. Yet there are too many reasons not to change to a one star. First off, one day I ordered a special deal online. Yet upon getting there I was told what I clearly read online was not applicable. Now the last two times I have gone and put in a pick up order, they claim to have not received my order online both times, and it wasted my time having to wait in the back till it was put together. I clearly asked for sativa's as well and was suggested two pre rolls that aren't and I wasn't even told what one was called. They even suggested I ordered from a different location, when clearly I had been there many times and knew what I was doing. If you don't appreciate your loyal customers I will move on, no problem.
What a great place to just stop in and share a smile with everyone! Dennis turned me onto some infused drinks that I’ve been curious about trying. Thanks dude, Signed- Grandpa Randy.
I always enjoy coming into this location, not just because it is close, but the staff is always so lovely. Specially today, Jan. 27th, 2026, I was helped by Olga and Sarah. Their personalities really elevated my shopping experience. Friendly, funny and very helpful when offering new choices. Definitely an experience I will be coming back for. And I promise I'll be back to give you guys the great tip that you deserve! 🙂
Frequently Asked Questions
- What are the hours at Cloud Cannabis Grand Rapids?
- The shop is open every day from 9:00 AM to 9:00 PM, including weekends and Sundays.
- Where is Cloud Cannabis located in Grand Rapids?
- You'll find it at 928 28th St SE in the West Millbrook area of Grand Rapids, Michigan.
- Is Cloud Cannabis Grand Rapids recreational or medical?
- It operates as a Michigan recreational cannabis store, open to adults 21 and over with valid ID.
- What can I expect from the staff?
- Reviewers consistently call out budtenders for being knowledgeable and unhurried, offering product recommendations based on your preferences.