Quality Roots Cannabis Dispensary - Berkley
About Quality Roots Cannabis Dispensary - Berkley
Right on West Eleven Mile Road, Quality Roots Cannabis Dispensary - Berkley carries a 4.9 average across 2,401 reviews. Budtender Cami earns specific praise for patience and product knowledge, and Leah gets called out for the kind of warm-aunt vibe that turns transactional visits into regular stops. The Berkley location stays open 9:00 AM to 10:00 PM every day of the week, which is rare in Oakland County. Selection runs deep, and reviewers describe finding products for both relaxation and pain management without feeling rushed. One recent review flagged a budtender who didn't greet or check in with shoppers, so the experience isn't perfect across every visit. But across more than 2,400 reviews, the dominant pattern is welcoming, well-stocked, and well-staffed. For Berkley, Royal Oak, and Ferndale-area cannabis shoppers who want a dispensary that handles volume without losing personal touch, Quality Roots Berkley delivers reliably.
- Cami and Leah praised
- Open 9 AM to 10 PM
- Deep selection across categories
- Convenient Eleven Mile location
Business Details
- Address
- 3916 W Eleven Mile Rd, Berkley, MI 48072, USA
- State
- Michigan
- Phone
- (248) 268-8400
- Int'l Phone
- +1 248-268-8400
- Website
- getqualityroots.com/locations/berkley/?utm_source=google&utm_medium=organic&utm_campaign=berkley-gbp
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday9:00 AM – 10:00 PM
- Tuesday9:00 AM – 10:00 PM
- Wednesday9:00 AM – 10:00 PM
- Thursday9:00 AM – 10:00 PM
- Friday9:00 AM – 10:00 PM
- Saturday9:00 AM – 10:00 PM
- Sunday9:00 AM – 10:00 PM
Amenities
Customer Reviews
This location is so conveniently close to my house. Leah is my favorite person to see when I come up there!! Everybody in there is good peoples but Leah is the like mom of the group that’s gone make sure you get taken care of. It sounds corny but when I walk in the store and see her smiling back at me it’s like that good old going to favorite auntie house and she be like “chance you are anything today baby?” And like yeah. You catch the vibes lol just really good vibes coming in here
This place is well stocked and the people are so personable! Me and my aunt came in looking for some products to help us relax and manage pain relief, and Cami helped us through every step. She was extremely knowledgeable, very patient, and so so sweet (and very stylish lol). Definitely making this my regular spot :)
Customer service is important, and the first associate I dealt with lacked it. Her attitude made the initial interaction uncomfortable. I got back in line and was assisted by Jaylen, who provided excellent service—professional, helpful, and efficient. He completely changed the experience, and I’m satisfied with my purchase.
The staff is super helpful. The displays are clear and concise and the menus are great to have as you walk around and decide.
Went in this evening to get my goodies and unfortunately my shopping experience today was NOT very welcoming. This lady in the attached pic did not greet us when we walked in, she never approached us to ask if we needed any help nor did she ask if we had any questions. She was not friendly at all!! We had to approach her to put our order in and she was extremely DRY. To top it off I watched her with several other individuals and she gave the same DRY attitude. She needs some coaching on floor manners especially working with the public.
Frequently Asked Questions
- What are Quality Roots Berkley's hours?
- Open every day from 9:00 AM to 10:00 PM. The schedule stays the same all week.
- Who do reviewers mention by name?
- Cami and Leah both come up repeatedly for patience, knowledge, and warm customer service.
- Where is the dispensary?
- 3916 W Eleven Mile Rd, Berkley, MI 48072.
- Is it good for pain management shoppers?
- Yes. Multiple reviewers describe staff helping select products specifically for relaxation and pain relief.