Botera Franklin - Recreational Cannabis Dispensary

4.6 (708)
Cannabis store Franklin

About Botera Franklin - Recreational Cannabis Dispensary

On West Central Street in Franklin, this cannabis store has earned a 4.6-star average from 708 reviews, holding its own against the larger operators along the I-495 corridor. The shop is part of a small Massachusetts group with sister locations in Brockton and Taunton, so regulars who travel for work can usually find familiar inventory and pricing. Budtenders like Kelli show up by name in multiple reviews — described as knowledgeable about the menu, quick with deal suggestions, and willing to listen rather than upsell. Not all feedback is glowing; a few reviews call out frustrating register experiences, suggesting consistency at peak hours can be uneven. Hours run 10 AM to 9 PM most days, stretching to 10 PM on Friday and closing at 8 PM Sundays. For shoppers in the Franklin, Bellingham, and Medway area looking for a steady mid-sized dispensary with solid staff and a familiar menu, Botera holds a fair place in the rotation.

Customers mention:
  • Kelli noted by name
  • Friday late close
  • Sister locations across Mass
  • Service inconsistent at peak

Business Details

Address
1256 W Central St Suite 6, Franklin, MA 02038, USA
State
Massachusetts
Phone
(508) 298-7199
Int'l Phone
+1 508-298-7199
Website
boterama.com
Category
Cannabis store
Status
Open
Google Maps
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Opening Hours

  • Monday10:00 AM – 9:00 PM
  • Tuesday10:00 AM – 9:00 PM
  • Wednesday10:00 AM – 9:00 PM
  • Thursday10:00 AM – 9:00 PM
  • Friday10:00 AM – 10:00 PM
  • Saturday10:00 AM – 9:00 PM
  • Sunday10:00 AM – 8:00 PM

Amenities

Payment
  • Debit cards
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking

Customer Reviews

Cam

Extremely rude older lady at the register. Ive come here for years and won’t be back after the last experience. Card reader took 66 dollars from my account and instead of looking into it or helping at all I got an awful attitude. Days later having to dispute the charge with my bank after walking out with no product, and I can’t imagine I’ll ever want to deal with this place again. Also the only dispensary that has a consistent issue double charging the $3.50 card fee.

Thomas Eaton

I'm a frequent shopper at Botera Franklin. I also shop their other locations in Brockton and Taunton. Most of the staff at all three locations are friendly and helpful. But at the Franklin location there is one bud tender who is a real standout. Kelli is helpful and knowledgeable about the products and has pointed out great deals. She always greats you warmly and gives you a good feeling about just being there to make your purchase. She gives you a smile and you leave with a smile.

Marie Roper

Kelly is an great budtender! She's friendly, knowledgeable, and makes good recommendations. You can tell she truly care about helping customers. She makes sure I'm comfortable with my choices and always points out any specials. Working with Kelly smooth and efficient experience from start to finish.

Kelly Feeherry

Kelly is hands-down the best budtender at Botera! Every time I come in, she’s warm, welcoming, and genuinely excited to help. She knows the menu inside and out and somehow always recommends exactly what I end up loving. Whether I’m looking for something new, something calming, or something fun, Kelly listens and makes the whole experience easy, comfortable, and actually enjoyable. It’s rare to find someone this knowledgeable and this personable—she’s a huge part of why Botera is my go-to. If you’re visiting, ask for Kelly. You’ll walk out with the perfect pick and a smile on your face.

Courtney Masnyk

My go to place, for all things- for the last few years, since finding out about Botera. This place is the best, they are quick, friendly, and priced right. LOVE the staff, KELLY and Heather are the best! You could not ask or get better service, help and always a good laugh. A quick errand is now my favorite place to stop in and see some of the best people around and pickup some goodies! Thank you to the Botera staff you guys are the best!

Frequently Asked Questions

What are Botera Franklin's hours?
10 AM to 9 PM most days, 10 PM on Fridays, and 10 AM to 8 PM on Sundays.
Does Botera have other locations?
Yes. Botera operates additional Massachusetts dispensaries in Brockton and Taunton, with familiar inventory across locations.
Are there standout staff members?
Customers single out Kelli for knowledgeable, attentive service and consistent deal recommendations.
How is Botera rated overall?
4.6 stars across 708 reviews, with most positive feedback focused on product range and individual budtenders.