Surterra Wellness
About Surterra Wellness
In the El Cid neighborhood on South Dixie Highway, this Surterra Wellness location averages 4.7 stars across 235 reviews. Hours run 9 AM to 8:30 PM Monday through Saturday, with Sundays from 11 AM to 6 PM. The Surterra menu covers flower, pre-rolls, vapes, concentrates, tinctures, edibles, and topicals. Patients consistently mention the named staff who remember regulars, walk new shoppers through product differences without rushing, and even sing happy birthday on the right day. Pricing is fair rather than discount-driven, and weekly specials stack with new patient deals. The El Cid location puts the store close to downtown West Palm Beach traffic without the parking headache of Clematis Street. Walk-ins, online pickup, and curbside are all supported. South of downtown, El Cid, and Flamingo Park medical cardholders looking for a steady neighborhood option rather than a chain warehouse will find this Surterra fits that role well. The clean, well-curated store interior gets specific mentions too.
- Memorable, friendly team
- Clean, curated store
- Convenient El Cid location
- Fair pricing and specials
Business Details
- Address
- 2500 S Dixie Hwy, West Palm Beach, FL 33401, USA
- Area
- El Cid, West Palm Beach
- State
- Florida
- Phone
- (850) 391-5455
- Int'l Phone
- +1 850-391-5455
- Website
- surterra.com/dispensaries/west-palm-beach/?utm_source=GMB&utm_medium=organic&utm_campaign=FL-West%20Palm%20Beach
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday9:00 AM – 8:30 PM
- Tuesday9:00 AM – 8:30 PM
- Wednesday9:00 AM – 8:30 PM
- Thursday9:00 AM – 8:30 PM
- Friday9:00 AM – 8:30 PM
- Saturday9:00 AM – 8:30 PM
- Sunday11:00 AM – 6:00 PM
Amenities
Customer Reviews
2 shout outs … First is Cristina the Best and what a great Attitude .. Then I had the Best Birthday on Janurary 27 2026 . Cristina , Antonio and Santos .Saw me walk in on camera and came out the Back all 3 singing me Happy Birthday…Love your Employees .
Spenser was Super knowledgeable not just with the choices here which he guided me because I have a lot of inflammation and anxiety, But also gave me great advice to include healthy things into my smoothies. He’s kind and he cares.
Spencer at Surterra was solid. He knew his stuff and actually took the time to listen to what I needed. The product he recommended was exactly how he described it. Really good service, definitely appreciated.
This location has amazing friendly staff and a amazing selection of products. I came in on 11/07/2025 and Audrey was super helpful and nice. She wore a smile the whole time and that is refreshing because other dispensary don’t really have people like Audrey
I had an excellent first visit! Santos and Spencer were both extremely friendly and helpful. They took the time to explain the point system clearly and made sure I understood how everything worked. I also really appreciated the first-time discount they gave me. Great staff, great atmosphere, and overall a smooth experience—I’ll definitely be coming back.
Frequently Asked Questions
- Where is this Surterra located?
- At 2500 S Dixie Hwy in West Palm Beach's El Cid neighborhood, FL 33401.
- What are the hours?
- 9 AM to 8:30 PM Monday through Saturday, and 11 AM to 6 PM on Sundays.
- Can I do curbside pickup?
- Yes. Walk-in, online pickup, and curbside options are all supported at this location.
- What products does Surterra carry?
- Flower, pre-rolls, vapes, concentrates, tinctures, edibles, and topicals from the Surterra house line.