UpNSmoke LLC Eastern Market
About UpNSmoke LLC Eastern Market
With 628 reviews and a 4.9 rating, this Eastern Market shop has built one of the deeper review counts in DC cannabis retail. The 427 8th St SE address keeps it walkable from the Eastern Market Metro and the Barracks Row dining strip. Budtenders like Steve and Ali get repeated name-checks for matching products to what the customer actually came in for, not just upselling the highest-ticket option. The front-desk greeter sets the tone, according to multiple reviews. Hours run 10 AM to 9 PM seven days a week, which suits both lunch breaks and after-dinner visits. Not all feedback is glowing. A long-time customer reported losing thousands of accumulated points when the rewards system changed without a transfer path, so ask about current loyalty rules before counting on past balances. For first-timers, the welcoming front-of-house and the breadth of the menu make this an easy starter shop in Capitol Hill.
- 628 reviews, 4.9 rating
- Named-budtender service
- Eastern Market Metro adjacent
- Loyalty program recently changed
Business Details
- Address
- 427 8th St SE, Washington, DC 20003, USA
- Area
- Capitol Hill, Washington
- State
- District of Columbia
- Phone
- (202) 290-1951
- Int'l Phone
- +1 202-290-1951
- Website
- upnsmokellc.com
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday10:00 AM – 9:00 PM
- Tuesday10:00 AM – 9:00 PM
- Wednesday10:00 AM – 9:00 PM
- Thursday10:00 AM – 9:00 PM
- Friday10:00 AM – 9:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday10:00 AM – 9:00 PM
Amenities
Customer Reviews
My experience here is always 5 stars, I had the pleasure of working with Ashley who is knowledgeable of the products and it shows. See y’all next week !
The customer service was amazing and the staff was extremely knowledgeable. Check them out if you’re ever in town!
Formerly a loyal customer, now I'll never go again and encourage others to do business with more reputable options. I had accrued several thousand points in their rewards system. I was told this old rewards system was replaced by a new system, and that the points earned were no longer valid. No effort was made to transfer or honor the previously earned points, or offer any sort of deal as compensation. This had been my go-to spot, but between the mid quality and mismanagement, there's plenty of better options in DC. (Don't trust the 5 star reviews, that's just an incentive for a minor discount)
Up N Smoke is hands down one of the best dispensaries I’ve visited. The customer service is top notch from the moment you walk in. The front desk lady sets the tone right away she’s warm, welcoming, and makes you feel like a regular even if it’s your first time.Ali was incredibly helpful as well. He really took the time to listen to what I was looking for and helped me pick out an amazing flower that ended up being exactly what I needed. You can tell he knows his products and genuinely cares about getting customers the best match.Overall, the experience was smooth, friendly, and super informative. If you’re looking for quality products and a team that truly goes above and beyond, Up N Smoke is the place to go. Highly recommend!
Came pass and Steve was amazing. He has great recommendations and service his top notch! Come check him out!
Frequently Asked Questions
- What hours does UpNSmoke keep?
- 10 AM to 9 PM every day of the week, including Sundays, which fits both daytime errands and after-work runs.
- Where can I find the shop?
- At 427 8th St SE on Barracks Row, a short walk from the Eastern Market Metro station in Capitol Hill.
- Is the staff helpful for first-time visitors?
- Yes. Customers consistently name specific budtenders like Steve and Ali who walk newcomers through product options without pressure.
- Does UpNSmoke have a rewards program?
- There is a rewards system, but it was recently overhauled and some longtime customers report lost points. Ask about current terms before relying on prior balances.