Story Cannabis Dispensary North Chandler

Front desk person was quick to find me and give me back my credit card that l had dropped while proving my ld at entrance. The sales rep was very informative and my high was just as l asked. Great place!

This place was awesome- I was initially hesitant because of some of the reviews but they couldn’t be more off. I had an amazing experience here. I’m visiting from Utah & the bud tender Eddie was amazing at helping me pick something for me while I’m out here doing a 4 day backpacking trip. I got everything for half price as well. I’d definitely recommend this place if you’re looking for good service and cheap prices.

On my birthday. It was my first time showing up to My Story Cannabis. As I was waiting to be served, I over heard a bud tender explain to a lady it’s her first time she gets half off. I then proceeded to my bud tender and was asked what I would like to purchase. I explained I was a first time customer and nothing was mentioned about a discount. I informed him I would like a Half oz that I noticed on their list. The bud tender proceeded to bring me back my options. During the completion of the transaction, I asked if I get a discount for being a first time patient. He informed me that I do, but not for this product because it was already discounted. Which would’ve been nice to know so I can make a more informed purchase based off of that knowledge. But at this point in time, the product was already in a bag. And it seemed as if to ask him to do his job was Bothersome. I then proceeded to ask for Whatever is offered to patients on their birthday, Which he was aware of, but still chose to avoid informing me that I can receive a free preroll. Until I mentioned it to him. Based off of my experience, I will most likely not go back to this location again there are many other dispensaries that exist in the Arizona Which I frequently visit. And My story will be at the bottom of my recommended list. Happy birthday to me My Story

BEWARE. They advertise deals that they dont honor. Came here to load up on my edible deals. Girl told me to come back tomorrow for it to be half off. Came back the next day, I was told no. They never go on sale. When I told the lady at the front they should probably teach their dealers their sales and products, because i wouldn't have been mad if she didnt deny me service the day before. She advised me to leave a review and a comment. I've been a loyal customer for years now and their customer service is becoming worse and worse. The girl up front could have just apologized and moved on. She was the one who told me to leave a bad review and comment about the customer service here. You know the place is going downhill when even the employees are telling you to write comments and reviews.

Typically, I would rate my experience a 4 or 5; however, I encountered an unsatisfactory situation during my recent visit. I am a frequent purchaser of vape products and flower from your establishment. On a previous occasion, I experienced issues with faulty cartridges, which I discovered approximately a month after purchase. While I acknowledge the delay in reporting, I had just opened the product. This incident served as a learning experience. More recently, I purchased several vape products, including multiple Stiiizy and Timeless items. One of the five Stiiizy pods I acquired ceased functioning approximately halfway through its use. When I reported this to a staff member, I also mentioned that I had previously discussed a similar issue with a manager a week prior, and it was resolved without difficulty. It is important to note that I travel approximately an hour to visit this location due to my positive past experiences. Upon my recent visit to address the faulty pod, I found the budtender to be unaccommodating. The manager, who was subsequently involved, also displayed an unhelpful demeanor, despite my consistent patronage. While the issue was ultimately resolved, the overall interaction left me feeling undervalued as a customer. I am now considering taking my business to an alternative establishment. It is imperative that customers, particularly loyal ones, are treated with respect and professionalism.