Primo Cannabis Weed Dispensary
About Primo Cannabis Weed Dispensary
Sitting in Otis Orchards at 21630 E Gilbert Rd, Primo Cannabis serves the eastern edge of the Spokane Valley with a 4.6-star rating across 946 reviews. Hours run 8 AM to 11 PM most days, with Sunday closing at 10 PM. Regulars name Shayla as the budtender to ask for if you want someone who knows every product on the shelf and can match you with what you actually need. Most visits land well. Where the shop catches flak is around indica/sativa labeling clarity on busy nights and customer-service follow-through on hardware returns. If you're buying a disposable pen, give it a quick test in the parking lot before driving home. For the standard recreational shopper looking for a reliable Spokane Valley stop with a knowledgeable team and a deep product menu, Primo Cannabis is a solid choice. The Otis Orchards location keeps it convenient for east-valley residents who'd otherwise have to drive into Spokane proper for selection at this depth.
- Regular customer favorite
- Knowledgeable named staff
- Spokane Valley convenience
- Confirm strain types at counter
Business Details
- Address
- 21630 E Gilbert Rd #9241, Otis Orchards, WA 99027, USA
- Area
- Otis Orchards, Otis Orchards-East Farms
- State
- Washington
- Phone
- (509) 927-9333
- Int'l Phone
- +1 509-927-9333
- Website
- primostores.com/?utm_source=terrayn_gbp&utm_medium=organic&utm_campaign=primo_menu
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday8:00 AM – 11:00 PM
- Tuesday8:00 AM – 11:00 PM
- Wednesday8:00 AM – 11:00 PM
- Thursday8:00 AM – 11:00 PM
- Friday8:00 AM – 11:00 PM
- Saturday8:00 AM – 11:00 PM
- Sunday8:00 AM – 10:00 PM
Amenities
Customer Reviews
Theyre usually fine but tonight was pretty bad, I told the budtender like 3 or 4 times I was looking for a sativa dominant hybrid. Multiple occasions it seemed he couldn't hear me or just felt rushed recommended one saying its a hybrid that id probably want get home to find out it literally says indica dominant hybrid on the package. Either he's just a budtender that doesn't really know specifics of cannabis and didnt know how to help and just saw hybrid or he didnt care enough to check and provide quality experience. Their sales are great however majority of time their site is inaccurate as multiple occasions where I ordered online for what I want it said they had a lot in stock to find out they have none. (In all fairness they probably only update it once a day so not entirely their fault) So if you do come here just be sure to double check any recommendations given by some of the bud tenders as they will often times give you something completely opposite of what you asked for or wanted. Other than that theyre pretty good. I'd realistically rate 3.8 stars, sorry but if you feel like you cant realistically give a good recommendation to what the patient wants just let us know because I would've happily left done research and came back when I decided but this left me not wanting to even come again after being disappointed this many times.
What an absolute joke! Everything they have on-line is out of stock! I asked for 5 different carts and everyone of them that the had listed was out of stock!! Don’t waste your time going here drive to cannabis and glass further up the road and you will get what you’re looking for and 100% better service!
I bought a disposable pen and it was burnt on the first puff. The device was running way too hot. I called the store that same day that I bought it to tell them what was going on and that I needed to return it or exchange it. The lady on the phone said that was completely fine and left a note with my name and what was going on. The next day I went in to take care of it and the manger that came out said that the girl on the phone gave me the wrong information and that he’s not going to do anything for me. He also said the girl that gave me that information over the phone was a lead? Aren’t leads supposed to know the correct information to give customers? So unprofessional and inconvenient. After driving 45 minutes back over there! So much for taking care of your customers. I will not be back.
This is a wonderful establishment! All of the bud tenders are super kind and helpful. JZ is a favorite! I always feel very welcome when he is on staff and I visit. The dynamic between all of the bud tenders is incredible- the camaraderie is very wholesome.
I am a regular at here and they are great! From the products to the hospitality of the staff I am more than satisfied and leave with a smile on my face. Make sure when you stop in to ask for Shayla! She knows all the goodies!
Frequently Asked Questions
- What are Primo Cannabis hours?
- Open Monday through Saturday from 8:00 AM to 11:00 PM, and Sunday from 8:00 AM to 10:00 PM.
- Where is Primo Cannabis located?
- The shop is at 21630 E Gilbert Rd #9241 in Otis Orchards, Washington, on the eastern edge of the Spokane Valley.
- Is it a recreational dispensary?
- Yes, Primo Cannabis operates under Washington's I-502 recreational program. Customers must be 21 or older with valid government ID.
- Should I test a disposable before leaving?
- Some customers have flagged warranty friction on disposable pens, so testing in the parking lot before driving home is a smart precaution.