Local Roots Everett 128th

I give 3 stars cuz they have good deals and products. However, they have two separate lines. One for online orders and one for walk ins. Every-time I place an online order, it’s to save time, right? That’s the point of an online order? While the Budtenders are nice and all, they always say “I can help who’s next”, which creates an awkward exchange with the person in the walk in line. An I always end up going last cuz the walk in line was there first. So what’s the point of having an online order line? Every other dispensary I go to prioritizes the online orders.

⭐⭐⭐⭐⭐FIVE STARS⭐⭐⭐⭐⭐ from when it was Local Roots to what it is now Kush 21. Since we moved to Washington in 2018 this spot has always been our most favorite dispo. Never left this place dissatisfied. Honestly it's y'all BUDtenders that keep us coming back. The good, positive, uplifted, energy & vibes y'all BUDtenders give out makes it hard to not build relations (not relationships.lol). So to corporate and/or upper management the crew y'all got at this moment yeah they 💯 Continue to show your appreciation for their Frontline expertise.We be leaving Kush full of energy which stays bringing us back. On the flipside. Shout out to Lexie for pointing wifey in the direction to find me some loafers & of course the fire🔥 recommendations from prerolls, to flower, to disposables, to carts, & dab.... You never fail us!

This store seems to have some really bad organizational issues when it comes to staff it feels like different people are there everyday because the turn around rate is so bad. The only time I had a good experience is when the budtender amir was helping me because he truly cared about the product he was selling.

I am so disappointed with this dispensary after being suddenly banned a day after I had purchased flower. I was not told why I was banned. I feel like it makes no sense as most of the bud-tenders know me (I was a regular) and have always had nothing but good experiences up until now. If I was banned why can’t I know what I even did to cause it? I have recommended this place to tons of friends and now I will be telling people to avoid going as they too might be banned for absolutely nothing. I left respectfully when I was told I was banned and that I couldn’t come back but I’m very upset how it was handled and that I wasn’t informed on what caused the initial ban.

Wow. I am pretty blown away right now, but I think it should be said. Please do not buy any sort of cartridges from this location. Per the manager, if you buy a pen, and it actually has a manufactering error... They will not replace it for you. You will waste your money. Shame on you, that is just bad business, attempting to force people into buying new batteries, and products, when all they wanted you to do was honor the exchange. I also have multiple chemical sensitivity, and went off like crazy in your location... As well as struggle with your bags. I will not be returning. You just lost me as a customer today. There are plenty of other dispensaries that will actually do the right thing, and honor a valid exchange instead of waste your money. 👎👎👎