The Plug
About The Plug
Located by JC Penny at 3601 S 2700 W in West Valley City, this shop runs a 4.6-rated store across 137 reviews with a focus on Utah hemp and CBD market. Customers regularly mention Big Buddha, the public face of the shop, who gets credit for making the experience feel personal and approachable. Specific products show up in feedback, especially the Kava shots and drinks plus what reviewers call the only legal pre-rolls available in Utah. The shop enforces a 21-and-older entry policy, which reviewers appreciate as it keeps the environment more professional. Hours run 11:00 AM to 8:00 PM weekdays, 11:00 AM to 9:00 PM Friday and Saturday, and 12:00 PM to 6:00 PM Sunday. One reviewer flagged a customer service issue around a CBD cartridge that arrived mostly empty, which speaks to the importance of checking products at the counter. Overall, the spot has carved out a niche by carrying products you cannot easily find elsewhere in the Salt Lake area today.
- Big Buddha runs the floor
- Only legal pre-rolls in Utah
- Kava shots and drinks
- 21 and older only
Business Details
- Address
- By JC Penny, 3601 S 2700 W, West Valley City, UT 84119, USA
- State
- Utah
- Phone
- (801) 473-3832
- Int'l Phone
- +1 801-473-3832
- Website
- mycannaplug.com
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday11:00 AM – 9:00 PM
- Saturday11:00 AM – 9:00 PM
- Sunday12:00 – 6:00 PM
Amenities
Customer Reviews
The plug is an awesome place and their growth is amazing. And then there’s Big Buddha, He is the perfect person to Be the face for the plug. The plug just got my business and they should have yours too for an awesome alternative in managing any pain, anxiety or anything else that ails you, this is an optional Way to handle pain
Knowledgeable and Friendly staff. Bright, clean, open and my favorite products are the Kava Shots/Drinks and the only legal pre-rolls in Utah, I also appreciate 21 yrs or older
I went back in May I think it was and tried buy a cbd cartridge. When I got to my car, I realized it was mostly empty but they had already closed so I went back the next day. When I went back to show what I had the next day, there was a different younger girl at the stand so i proceeded to tell what happened. She then accused me of not buying that cartridge there and that i was lying. The previous employee did not record the right product to my luck even though it was on video and unfortunately the one who I needed to talk to was not there that day. Instead, I had security called on me and was escorted out like I was a criminal. I eventually had everything figured out and apologized for the mix up from their OTHER south Jordan mall location-based as I was not getting anywhere with this west valley mall younger brunette female/they/them employee. Because of this embarrassment and trauma they caused me, I will no longer support this location or utah products and stores.
Good products, ive been going here for a while now and the employees were always nice and informative. But when i went there recently the lady didnt wanna help me and was very passive aggressive. she was just on her phone not looking at me. Besides that its a good place
I love the products I bought from here. I have tried multiple THC & CBD products form this company and they are truly rich in THC. The staff were friendly and knowledgeable on all the products. Their CBD line has been amazing for my Inflammation that is related to my medical diagnosis of multiple sclerosis and arthritis. Their THC rich products have helped me tremendously with my anxiety and overall well being. I have my doctor prescribed Utah medical card so I am not new to the cannabis world. My favorite two products Barely Legal CBD carry’s is “Bite Me” gummy’s and “Trojan” gummy‘s.
Frequently Asked Questions
- Where is The Plug West Valley City?
- The shop is at 3601 S 2700 W, West Valley City, UT 84119, located by JC Penny.
- What are the hours at The Plug West Valley?
- Monday through Thursday 11:00 AM to 8:00 PM, Friday and Saturday 11:00 AM to 9:00 PM, and Sunday 12:00 PM to 6:00 PM.
- Does The Plug carry pre-rolls?
- Yes. Reviewers specifically call out The Plug pre-rolls as the only legal pre-rolls available in Utah outside of medical card holders.
- Is there an age requirement at The Plug?
- Yes. The shop is 21 and older only, which reviewers appreciate for keeping the environment focused on adult customers.