THE PLUG
About THE PLUG
Operating at 10450 State St in Sandy, this Utah shop holds a 4.4-star rating across 219 reviews. The store pulls in a steady mix of customers from the south Salt Lake Valley with feedback that highlights friendly staff alongside some honest criticism around specific product effectiveness. Reviewers mention edibles working well and call out staff personality as a strength, but a few raise concerns about Ripski cart potency claims and the shop return policy on damaged glass items. The 4.4 average reflects a generally positive but honest customer base. Hours run 11:00 AM to 8:00 PM Monday through Friday with extended 10:00 AM to 9:00 PM Saturday hours, and a shorter 12:00 PM to 6:00 PM Sunday schedule. For Sandy residents and shoppers along the State Street corridor, the location is convenient and the lineup covers the typical Utah hemp store mix. Worth checking specific product reviews before buying higher-priced cartridges here today.
- Friendly engaging conversational staff
- Edibles get good feedback
- Some product claims questioned
- Strict return policy noted
Photos
Business Details
- Address
- 10450 State St, Sandy, UT 84070, USA
- State
- Utah
- Phone
- (801) 473-3832
- Int'l Phone
- +1 801-473-3832
- Website
- mycannaplug.com
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday11:00 AM – 8:00 PM
- Tuesday11:00 AM – 8:00 PM
- Wednesday11:00 AM – 8:00 PM
- Thursday11:00 AM – 8:00 PM
- Friday11:00 AM – 8:00 PM
- Saturday10:00 AM – 9:00 PM
- Sunday12:00 – 6:00 PM
Amenities
Customer Reviews
Friendly staff, misleading or misunderstood order. I had asked for 2 specific brands and one of theirs, they gave me theirs and I didnt notice until after checking out. However, edibles ended up being very good.
place is nice, staff friendly. but one of the guys was going on and on about how the ripski carts and so potent and amazing, even has me smell it. but they're not, they do absolutely NOTHING at all. I'm so disappointed that I spent $40 on nothing
Went to buy some glass for a gift and the lady that helped me was amazing and we had great conversations but I went home and noticed it was chipped and not usable. Went back to see if I could get it replaced and was told I couldn’t even tho I bought it like that. They had explained it was their policy which I understand but this messes up honest customers experiences. I has spent $165 on that glass and had to buy another glass and was given 15% off but it only covered taxes. There employees was great but company policy is not right, will not be going back
Overall I have a great experience every time I visit, the employees are very quick to greet you and offer help, and assist with any questions you have. The store is laid out pretty well and clear, and they have a big selection of cool products, including glassware, psychedelic products, and more. But I'd definitely remind everyone who shops there (or anywhere that sells things of these nature) to do their own research about the products you're buying. In general, I wish for everyone who shops there to have as good of an experience as I have had.
I’ve spent hundreds of dollars at this establishment in the last month and thousands over the last year. Every experience is different, I will NEVER shop here again. Some reps are knowledgeable on the products and others act like they’ve never even been in the store before. I walked in today expecting to receive the same service and prices that I’ve grown accustomed to and was completely appalled by the lack of knowledge on products and bulk deals. I walked away from spending $300+ dollars on a bulk deal and will likely never give them my business again. Waste of time coming into this store.
Frequently Asked Questions
- Where is THE PLUG in Sandy?
- The shop is at 10450 State St, Sandy, UT 84070, along the main State Street corridor in the south Salt Lake Valley.
- What are the hours at THE PLUG Sandy?
- Monday through Friday 11:00 AM to 8:00 PM, Saturday 10:00 AM to 9:00 PM, and Sunday 12:00 PM to 6:00 PM.
- Does THE PLUG accept returns on damaged items?
- Some reviewers report a strict return policy even on items found damaged after purchase. Inspect glass items before leaving the store.
- What products does THE PLUG Sandy stock?
- The lineup includes vape cartridges, edibles, and glass accessories typical of Utah hemp retail.