The Plug Dispensary

4.8 (91)
Cannabis store Universal City

About The Plug Dispensary

Sitting on Pat Booker Road in Universal City just outside San Antonio, this Northeast Side hemp shop has built a reputation for first-visit hospitality. Reviewers describe a clean, stylish layout with a red-carpet entrance, careful product displays, and budtenders who answer questions without rushing. Staff member Shannon comes up repeatedly for non-judgmental service and pre-roll giveaways for new customers. Open seven days a week from 9 AM to 10 PM, so dropping in works whether you're starting your day or wrapping it up. The 4.8 rating across 91 reviews leans heavily on staff praise rather than promotional gimmicks. Customers mention loyalty perks and discounts threaded through the visit experience. Walk-ins describe an environment built for newer cannabis customers and seasoned regulars alike, with budtenders steering recommendations based on actual conversation rather than upselling. A solid pick for the Schertz, Live Oak, and Cibolo crowd.

Customers mention:
  • Clean stylish store layout
  • First-time pre-roll perk
  • Shannon answers every question
  • Open 9 to 10 daily

Business Details

Address
504 Pat Booker Rd, Universal City, TX 78148, USA
Area
Northeast Side, Universal City
State
Texas
Phone
(210) 236-9587
Int'l Phone
+1 210-236-9587
Category
Cannabis store
Status
Open
Google Maps
View on Google Maps

Opening Hours

  • Monday9:00 AM – 10:00 PM
  • Tuesday9:00 AM – 10:00 PM
  • Wednesday9:00 AM – 10:00 PM
  • Thursday9:00 AM – 10:00 PM
  • Friday9:00 AM – 10:00 PM
  • Saturday9:00 AM – 10:00 PM
  • Sunday9:00 AM – 10:00 PM

Amenities

Payment
  • Credit cards
  • Debit cards
Parking
  • Free parking lot
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking

Customer Reviews

Courtney S

Shannon made this customer's first experience excellent all around, starting with the fact that she answered when I called the store. She was extremely pleasant and non-judgmental in answering my questions when I was at the store, and she even hooked it up with a pre-roll for my first time purchase. Oh, along with a bonus discount from their fun little wheel that you get to spend for your purchase. Definitely recommend that you swing by here if you are in the Schertz area and are in need of a good time, but also want safe, reliable, and efficient service to get you to that good time beforehand.

Anthony Hernandez

Hands down the best experience I could have ask for. My plug was out of town and I needed a reup. The Plug Dispensary came through and took care of me. Didn't get the gentleman's name that helped me but he was a solid dude. Now I'm all set up to enjoy the rest of my weekend.

Amy McCormick

I drive past this place all the time on my way to my regular shop, but decided to stop in after reading some great reviews. 10/10 customer service, Z was as great as the other reviews say! He was knowledgeable, friendly and hooked us up! We will definitely be back, thank you, Z!

Joseph LyBarger

I stopped by The Plug Dispensary yesterday, and honestly, the entire experience was phenomenal from start to finish. The moment I walked in, I noticed how clean, well-organized, and stylish the store was — everything from the red carpet entrance to the layout of the displays was immaculate. You can tell a lot of thought went into creating a space that feels both welcoming and high-end. But what really made my visit stand out was Z. He was incredibly knowledgeable about the products and took the time to explain everything without ever making it feel rushed. His charisma, professionalism, and easygoing personality made the whole experience not only informative but genuinely enjoyable. You can tell he loves what he does — and that energy sets the tone for the entire shop. The selection was impressive, with everything from top-shelf and exotic strains to accessories that were displayed beautifully. The prices were great for the quality, and the overall vibe was relaxed, friendly, and positive. If you’re looking for a dispensary that combines exceptional service, great atmosphere, and premium product knowledge, The Plug is the place. And if you go, make sure to ask for Z — he’s the kind of person who turns a regular shopping trip into a five-star experience.

yi Rivera

The best dispensary I have ever visited, the people in charge know what they are doing. I went because of pain and insomnia and what they offered worked incredibly well for me. The treatment is very respectful and familiar and they have everything you can imagine, thank you Carla for your great performance and dedication.

Frequently Asked Questions

What are The Plug Dispensary's hours?
The shop runs 9 AM to 10 PM every day of the week, including Sundays.
Is it good for first-time customers?
Reviewers repeatedly mention non-judgmental staff and welcome perks like a free pre-roll on your first visit, making it approachable for newcomers.
Where is the dispensary located?
It's at 504 Pat Booker Rd in Universal City, Texas, on the Northeast Side near San Antonio.
What's the overall rating?
The store holds a 4.8 rating from 91 Google reviews, with most praise focused on customer service and store presentation.