Thomas C. Slater Compassion Center

I am a frequent patron and usually have no issues whatsoever, but when checking out tonight the guy with the glasses rang me out instead of giving me my change he decided to put it in his own pocket. If he threw it in the tip jar thst would be one thing but to put it in his own pocket is just wrong. I literally had to ask him to give me my change out of his pocket.

I find it very disconcerting that the security seal is always broken. I know that it is not "secure". Not a secure feeling. The "security seal" is for my protection it claims. So, when it has been completely removed and then just layed on top????? This is no longer "secure". How do I know I am getting what I paid for? Is someone "pinching" the order? Security seals are for security. Wish I had a battery in my digital scale. Not happy. Not complaining about the delivery time window that does not exist. This is excellent for seniors like me. If I feel "secure" in my purchase. My last 2 deliveries were "wonky", as in.....wonky. Security seal was removed on both orders. Another delivery experience yesterday. 1.23. Joseph delivered my order with professionalism, a smile and within the promised time. Such a pleasant experience rather than stressful. The containers were sealed. Be like Joseph.

Today I was helped by Emilie and she was amazing very helpful and knowledgeable. One of my best experiences at the dispensary.

Unfortunately I have to give a 2 star rating at this point. The selection available has been stagnant, the prices are far too high but that’s not even what prompted this review. I have now used the delivery service several times now and the last 3 times my orders were extremely late. There is a two hour window for delivery and that needs to be adhered to. I had to cancel my order this evening because although my delivery window was from 4-6pm I had not received any contact by 6:05. I called to inquire and was told that the driver would be to me by 6:20. By 6:30 still nothing and I needed to be somewhere. I called again and was told the delivery driver with my order is on lunch and they can’t do anything about it. Very disappointing. Do better Slater.

First time I do a delivery order. I had an option to pick the timing two in the afternoon to four in the afternoon then I get a call saying they were running 20 minutes late. I said OK now IFirst time I do a delivery order. I had a option to pick the timing two in the afternoon to four in the afternoon then I get a call saying they were running 20 minutes late. I said OK now I call at 5 o’clock. They never showed up I called. They connect me Delivery guy that was in charge of my order. I’m explaining to him that I never got it. He’s like oh I’m gonna bring it to you directly. I said OK. When is that? He’s like I got 19 orders. I’m like OK that’s not my fault. The point of this is that I had an option of the timing he’s like yeah I’ll be there at 7:30. I said 730. That’s crazy. He’s like oh well you know what I’m gonna determine the call. You could talk to my boss and he hung up in my face. I called back. It took them 10 minutes to answer. My call asked to speak with the manager. they said he’ll call me back. I said what about if I take a Uber over there he said manager will be here. Mines you left. My number. Manager never called me back. They canceled my order. The delivery guy has no respect at all, hung up in my face and had the nerve to talk over me like talk to my manager, and the manager never called me back smh why have Options of timing and want to deliver hours after then you call they’re all mad cause you’re asking whats going on with my order my delivery was scheduled 2-4 I’m on the phone at 5 The delivery guy still in the building cause I spoke with him. I don’t get it.