Klutch Cannabis Dispensary Lorain

Great service!! Aubrien and Jess were great! And I’m gladly enjoying SpongeBob 😉😂

Just erase peoples points without noting, then fill your dead inventory up after. Only convenient thing about this place is the drive thru! Stuck up workers. Over priced hash, decent quality at best. Even on sale. Also hasn’t updated my points for my last few perches. Lucky they’re better other places around, and more coming.

I have been a patron of this location since recreational cannabis became legal. While the customer service is great, and I do love the full-spectrum products here, the prices are always more expensive than everywhere else. Today (Christmas Eve) I went because online it said they were giving out free T shirts. I get there, and you have to spend $100 dollars to get that “free” T shirt. So then I go in, and the person assisting me asks if I have any questions, and I asked how many points I have accrued. He says 750 something, or equivalent to around $60. Cool! I thought. Placed my order, and went to pay. I ask to use my points and this is when he decides to inform me that I cannot use the points toward product, just the merch in the store. I am honestly just disappointed all around. Shop somewhere else.

Fast and great service but I bought a $40 disposable vape and it barely works. The lady told me prime it before you use it but that’s all I been doing. So I’m just going to stick with nervana dispensary cause I been there 6 times already and no problem, but since I moved closer to Klutch I figured I give them a try, and $40 down the drain. I had to spend more money just to make it right somewhere else.

Personal, professional, and efficient service. 100% of the time. I’ve never felt more respected than when I shop here. Not to mention the interior is down right classy. I walked out feeling like a celebrity. Shop here and you will never go wrong. Keep up the great work my Klutch people!