The Landing Dispensary

All I can say is wow! I have only had two experiences here: first in the drive- thru (which is a slay and super quick) and then in-store! Dani was SUPER helpful and knowledge with ALL my questions. And trust me when I tell you, I had A LOT of them. I am just a curious girl. BUT, if you’ve had this spot of your list to check out, I say go!!

Literally the best dispensary I’ve ever experienced, especially in Ohio. They always got my favorite drink the wellness spring sodas in stock. The workers incredibly kind and relaxed, and they come up with really great deals. 3 to 6 PM happy hour 25% off. You gotta check it! 😁

They have got a great budtender there named Brandon. I had quite a few questions about different products and he was extremely knowledgeable and helpful! Learned a lot too! Thanks for your help Brandon!!

Between my own purchases and my husband’s, our household spent approximately $1,300 at this dispensary over the past year. My individual spend alone was about $6,700 across 46 transactions, which makes how this was handled especially disappointing. As my rewards approached expiration, I contacted the store multiple times starting in October to ask about redemption options. I was told inventory was limited and would not be replenished before the points expired. By the final months, the only items available were low-value merchandise such as T-shirts, hats, or paraphernalia. These did not meaningfully compare to rewards that had previously been offered, including prepaid gas cards and higher-value clothing. Because redemption options were effectively unavailable during the final months, my accumulated rewards expired without a realistic opportunity to use them. When I later reached out to management to ask whether there was any good-faith or community-oriented way to address the forfeited rewards, the answer was no. Their proposed solution was $100 of rewards returned to us.. we asked for $1,000 even to be donated to a local charity or for cold weather clothing when it’s back in stock to donate and they said no. Point expiration may be policy, but allowing points to expire while offering no comparable redemption options undermines the purpose of a loyalty program. We chose to spend our money here intentionally, and that trust was not respected. Based on this experience, our household will be taking our business elsewhere.

I went in to exchange a faulty vape, Matt was quick to fix the issue and personalized the experience; Thomas was also extremely helpful, made sure the other vapes I had bought worked okay, made sure I was getting reward points and even tossed in a free promo battery from Woodward 10/10 best place to go to. They have a drive thru and staff is always so nice such a calm experience overall