Hibernica New York - Bronx NY State Licensed Adult-Use Recreational Dispensary
About Hibernica New York - Bronx NY State Licensed Adult-Use Recreational Dispensary
On Westchester Ave in Pelham Bay, Hibernica New York is one of the highest-volume dispensaries in The Bronx with 827 reviews and a 4.8 rating. The space is described as clean, welcoming, and well-organized, but it's the staff that gets the loudest praise. Sarah and Kay both show up in review after review as patient, knowledgeable budtenders who actually listen before recommending. The shop runs as a New York state-licensed adult-use recreational dispensary, so any adult 21 or older can shop with valid ID. Hours run 9 AM to 10 PM Monday through Wednesday, stretching to 11 PM Thursday through Saturday, and back to 10 PM Sunday. Reviewers describe the experience as comfortable and easy, which matters in a category where customers are often first-timers or returning patients with specific needs. Pelham Bay sits in the east-central Bronx with parking and transit access, making it a regional draw rather than just a neighborhood shop. A consistent top pick.
- Sarah and Kay specifically praised
- Clean, organized, welcoming space
- Patient with first-time customers
- One of the best Bronx experiences
Business Details
- Address
- 3220 Westchester Ave, Bronx, NY 10461, USA
- Area
- Pelham Bay, The Bronx
- State
- New York
- Phone
- (929) 777-9869
- Int'l Phone
- +1 929-777-9869
- Website
- shophibernica.com
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday9:00 AM – 10:00 PM
- Tuesday9:00 AM – 10:00 PM
- Wednesday9:00 AM – 10:00 PM
- Thursday9:00 AM – 11:00 PM
- Friday9:00 AM – 11:00 PM
- Saturday9:00 AM – 11:00 PM
- Sunday9:00 AM – 10:00 PM
Amenities
Customer Reviews
Lately I have found that there is always an issue with ordering products online when I go to pick them up that is really diminishing my experience with Hibernica. Whether it be because they don't have the item in stock though I've received a confirmation email, the staff thinking they don't have the item in stock but finding it after looking because it was in the wrong place, or continually asking me for payment though I go there weekly (though it's the same staff and I always pay through Dutchie), it makes me dread having to go there. I've been dealing because I intentionally buy local instead of from a name brand store like Travel Agency but having an issue every single time is making me reconsider.
Definitely a 5 star ! Appreciate the staff everybody was amazing especially Sarah ! She helped a lot answered all my questions with no problems! Appreciate it thank you !
Hibernica Dispensary is hands down one of the best experiences I’ve had at a dispensary in the Bronx. The space is clean, welcoming, and well-organized, but what really makes it stand out is the staff. Sarah was especially amazing — incredibly knowledgeable, patient, and genuinely kind. She took the time to answer all my questions, explained different products clearly, and made sure I felt confident in my choices without any pressure. You can tell she truly cares about helping customers find what works best for them. The whole team is friendly and professional, and the atmosphere feels comfortable whether you’re new or experienced. I’ll definitely be coming back. Highly recommend!
The BEST customer service ever! The selection is great (suburb menu). The shop is lively, fun, & has a terrific vibe. Everything is displayed nicely & well lighted. The staff-AMAZING! Please make sure you visit and MOST definitely ask for Chef, Kay & Kale. They were beyond helpful, knowledgeable and extremely detailed. I really appreciate their helpfulness & recommendations. Super on point! I highly recommend this dispensary. This place will NOT disappoint. 💯 gem status! Run don’t walk - highly recommended!
Kay was absolutely amazing! From the moment I walked in, she was friendly, patient, and incredibly knowledgeable. She took the time to listen to what I was looking for and made great recommendations that fit my needs perfectly. Kay made the whole experience comfortable and easy, and her customer service really stood out. I’ll definitely be coming back and hope to be helped by her again!
Frequently Asked Questions
- What are Hibernica's hours?
- Open Monday through Wednesday 9 AM to 10 PM, Thursday through Saturday 9 AM to 11 PM, and Sunday 9 AM to 10 PM.
- Is Hibernica a recreational or medical dispensary?
- Hibernica is a New York state-licensed adult-use recreational dispensary, open to anyone 21 or older with valid ID.
- Where is Hibernica located?
- At 3220 Westchester Ave in the Pelham Bay neighborhood of The Bronx, NY 10461.
- Is Hibernica good for first-time customers?
- Yes. Reviewers repeatedly highlight budtenders like Sarah and Kay for being patient and walking new customers through their options.