Curaleaf Medical Dispensary Carle Place

I feel like when I buy the 70 g bags every time I have bought one and if you look up my account, it has been short a gram

I have only ever had great experiences here. It’s super easy to order online, or use the kiosks in house. I find the product to be very good, and the price is reasonable. The staff are knowledgeable and friendly. They are absolutely willing to answer any and all of your questions, no matter how ridiculous you may feel it is. Ask away. Seriously. I was super nervous visiting my first few times (I use for anxiety among other things, so yeah), but I was immediately put at ease by everyone’s laid back vibe :) If you have a medical marijuana prescription, this is definitely the place for you.

One of the best dispensaries I’ve dealt with. Very friendly staff and knowledgeable. Always have what you’re looking for and if not They will have something very similar. Fast and convenient to order. Always a pleasure.

I recently have found Curaleaf to be a really reliable option, but not after my experience today. Like multiple people in the reviews, when I had a defective cartridge, the best they could do was 25 bucks, which doesn’t even cover a third of a cost of the same device (Select All In One Vape). Both the managers seemed to have something against me as they were whispering constantly, shooting me dirty looks, and when I placed an order using some of the store credit they gave me, it took forever to receive and the bearded manager really seemed to be upset about giving me ANY store credit. I thought it’s important to care about the customers, not just the funds. Guess I was wrong. I hope I have a better experience if I return.

Fantastic service, amazing people. I've recommended this place to several friends. Edit: Y’all are terrible to loyal customers. I don’t plan to come here anymore. The store has a no return policy on any flower and a 7 day return policy on cartridges. This makes no sense. I regularly buy multiple pods at a time, and I don’t know one person who opens up every package and tests them out to see if they’re functional. I open them as I want to use them like any normal person would (and as the instructions say on most packaging, to not open before using!) I’ve spent thousands of dollars here, and a defective pod over their 7 day policy gives me 50% in store credit back. I asked, and this is the #1 reason I don’t want to buy from here anymore: you can literally buy flower and open it in store, and if it’s moldy they wouldn’t accept it for returns. What? This feels like something corporate should know. Your return policy is wack and makes absolutely no sense. You are selling medication to people. People suffer from seizures, and if I was relying on a defective pod that was past your 7 day return policy, that’s on you guys for not testing out the pod before selling it. There are devices to check the pods to see if they work. I immediately checked the 8 pods I just bought in front of the store, and I found another defective pod. This one doesn’t even connect to the atomizer. You can easily check this without any kind of technology. Returned it right away without a problem. Y’all have like 8 employees standing around, and I’m just one dude with a legitimate complaint, but the manager (or whoever the wannabe tough guy is in the glass office) of the store stood by the door with his arms crossed as if he’s going to do something to me. Alright buddy. You’re doing too much. Overcompensating for something? Dude watched me test every cart outside, arms crossed. Bro you might look like a cop, but you’re not a cop. The employees are still cool dudes, and the environment is chill. Whoever the wannabe tough guy in the glass window office is should work on his body language and etiquette when dealing with a legitimate legal complaint. And the store has to work on its return policy. Open to coming back if the return policy changes. I’ve come here for more than a year, and I actually really like this place and the folks here. Shout out to every person there, except for that dude in the glass office. I know I’m good business though, and you’re going to lose good business over a bad policy (I think I’ve spent well over $3,000 here and you’re gonna lose a good customer over $17.50). Until it changes, I’ll be going to Green Flower Wellness. PS: if you’re going to have a policy on your receipt, you have to stick to it. If you start acting otherwise with a customer, that’ll be considered the new policy going forward with that customer. Y’all exchanged my cart instead of enforcing the no returns after 7 days the first time. And now you’re giving me 50% credit after 7 days the second time. Your policy on a receipt means nothing if you don’t enforce it, the policy you enforce through conduct is what a court would consider your actual return policy. So either stop trying to enforce your policy at all or change it. Because if I wanted to come back and enforce one of the two policies you have already been doing with me through conduct, the only two times I’ve ever made a return, a judge would likely side with me and say you have to give at least 50% credit now, established through conduct. Just saying for whoever owns this store.