Key Cannabis Dispensary KC North

I always go to Key mainly because of the drive thru but the people are always so nice and welcoming. Jesse was quick and efficient even if it’s Monday before 10a. Definitely a quick and easy experience if you already know what you want.

Morgan was amazing to work with she was very knowledgeable and patient with us. Great recommendations and had us laughing and smiling the whole time. Will definitely be back. Not to mention they have great prices and amazing sales.

Jennifer was great. It was my first time here and it was easy and super convenient. Will be returning. Only thing that would be nice is if yall offered a direct pay option on the website to avoid card fees like nature med down the street.

Now that they’ve added the drive through… *chefs kiss*! I waited about 20 minutes but it was worth it… This was my first time going there and Andrew was awesome! He was friendly and had a great attitude! He even got me signed up for the rewards program, so thank you!! 🙏🏽 definitely will be making some trips back!

Well, i had a bad experience and wasnt happy (cart tamper seal on the package was open and missing the rubber stoppers, looked like it was a little low on oil) and was pretty upset, until they sent me the email im about to paste in here. This is how you handle complaints people, and i will be coming back after this incredibly professional email. Thank you very much for being this professional key. "Hi Wyatt, Thank you for taking the time to reach out and for bringing this to our attention. I’m very sorry to hear about your experience, and I completely understand your concern given the condition of the product when you opened it. I’ve gone ahead and started an internal investigation on our side, and our team will also be reaching out to the vendor to review this issue and request a replacement. At this time, it’s difficult to determine where the issue may have occurred—whether during receiving from the vendor or within the store—but we are taking it seriously and looking into all possibilities. In the meantime, I’ve added a note to your profile so that on your next visit to our KC North location, you’ll have store credit available to replace the cart. We appreciate you choosing not to use the product and notifying us right away. Thank you again for bringing this to our attention and for your patience while we complete our review. Please don’t hesitate to reach out if you have any additional questions or concerns."