NatureMed Dispensary
About NatureMed Dispensary
On US Highway 24 in Independence, this dispensary has stacked up nearly 1,500 reviews and a 4.7-star average — numbers that signal volume and consistency. First-time visitors call it well put together, and staff members like Jacob, Lexi, and Kyler show up by name across multiple recent reviews for going beyond the basics on customer service. Pricing is competitive enough that shoppers mention switching from other dispensaries after one visit. The rewards program includes new-customer perks that several reviewers brought up unprompted. Hours run 8 AM to 10 PM every day, which makes it one of the more flexible options in the Kansas City metro east side. Stock and product variety get steady mentions, with reviewers noting plenty of options without feeling cluttered. Phone customer service also draws praise — a less-common compliment that suggests the team handles the back-end well too.
- Strong new-customer rewards
- Excellent phone customer service
- Plenty of stock variety
- Open daily until 10 PM
Business Details
- Address
- 15823 E US Hwy 24, Independence, MO 64050, USA
- State
- Missouri
- Phone
- (816) 832-8788
- Int'l Phone
- +1 816-832-8788
- Website
- naturemedmo.com
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday8:00 AM – 10:00 PM
- Tuesday8:00 AM – 10:00 PM
- Wednesday8:00 AM – 10:00 PM
- Thursday8:00 AM – 10:00 PM
- Friday8:00 AM – 10:00 PM
- Saturday8:00 AM – 10:00 PM
- Sunday8:00 AM – 10:00 PM
Amenities
Customer Reviews
It was my first time in and they made it a lovely experience! Everyone was so nice and the place was well put together. Jacob who helped me was awesome and very knowledgeable. Would come back time and time again 🤟
Loved my first experience, I’ve been telling everyone about it ever since. Rewards for being a new customer, great prices and variety! Ashton was very helpful!
Absolute 10/10, my new favorite dispo. Prices are great, plenty of stock and options, but above all else, their customer service was ASTOUNDING. I had an issue and ended up needing to call twice, both Lexi and Kyler took great care of me and made it right, and THEN some. Can't wait to come back!! Everyone else on the phone / budtenders are amazing too 😊
The Customer service I received was uplifting exciting and educational, with a lot of direction...Two members of the team made sure I got what I needed, they were patient and provided me with the information I was seeking in order to make an effective purchase.... Without this style of customer service I would have never came back.. So if you are in Independence area go to NATURE MED DISPENSARY first, then you probly won't need to seek another dispensary in the area...Five star of course *****
I would give 0 stars but it won't let me. I told them I only had $25 on my debit to work with. They acted all nice and ok we can make that happen. Then them knowing but unknowns to me is the card fee of $3. I could have went with a $10 cheaper deal but went with their recommendations saying it's only the $25. I later found out cause a payment was decline for a part for same day delivery for my furnace. I was $1.87 short. When I called and spoke to the manager they said they would not give me back my $3. Now it's going to be a cold night tonight with no furnace. 20's tonight. Never doing business there again. Sacred leaf yall on lee summit and 23rd. Great prices and customer service. Plus...no card fees. 😁
Frequently Asked Questions
- What hours is NatureMed open?
- Every day from 8:00 AM to 10:00 PM, with no variation across weekdays or weekends.
- Is there a new-customer discount at NatureMed?
- Yes. Reviewers reference rewards and perks specifically aimed at first-time visitors, alongside the regular loyalty program.
- Where is NatureMed Dispensary?
- It's at 15823 E US Hwy 24, Independence, MO 64050.
- How responsive is NatureMed by phone?
- Recent reviews specifically call out helpful phone staff who resolved issues quickly, which isn't common for dispensary service.