Pure Options Lansing East

Paetyn is always so kind and helpful. She always knows the answers when I have questions. I enjoy my time at Pure Options when Paelyn is there.

Love their Journey Brand. Tried several strains, Wedding Cake is amazing! But, Pink Cookie is better! I hope y'all drop some soon! Haven't seen it since November! Pure Options has the best rewards, free weed weekly. Definitely best dispensary in Lansing!

Pure Options sells ProGro produced products, which produce Archive line genetics- which in itself is a 5 star review. Haha But really- the staff is great, the store is beautiful- very clean and the selection is just crazy. The quality of products is literally unmatched. I strongly recommend the ProGro products, it’s wild its commercial because it is literally craft-cannabis, grow nerd quality from what id guess has to be years of phenohunting to the final cure- they nail it. It’s my go, their brand is the reason I will even walk into a dispensary but Pure Options has the largest selection.

This place is not it....it’s honestly trash. I don’t know if it’s a training problem or a management problem, but the customer service is consistently awful. Every time I talk to employees, it’s clear something is off, and based on what they’ve told me, it makes sense why the turnover is so high. I used to come here often, but there’s always an issue. Double charges. Refusing to honor rewards. Not offering discounts, deals, or free gifts. Constant upselling. Rude attitudes. It’s every single visit. I finally got tired of it and switched to the other location and I’ve had nothing but great experiences there. No issues, no attitude, just friendly and professional service. Whatever is happening here clearly isn’t happening anywhere else. Even the coworkers’ drama is loud and unprofessional. Honestly, do yourself a favor and go to the other Pure Options down the road. You’ll be treated way better.

Had a great experience with Rico today. He is very pleasant and personable, extremely knowledgeable about the products. Great recommendations were given. Great quality and prices. Will be coming back to work with Rico again next time we are in town.