The Vault Cannabis Dispensary – Worcester
About The Vault Cannabis Dispensary – Worcester
Off Mountain St E in Greendale on Worcester's north side, The Vault posts a 4.5 average across 225 reviews and earns strong marks for unhurried, professional service. Andrew gets called out by name for patient help with rewards redemption, and reviewers consistently note that staff defer to coworkers when a product question lands outside their expertise rather than guessing. Hours run 8:30 AM to 10 PM Monday through Wednesday, extending to 11 PM Thursday through Saturday, with Sunday set 10 AM to 9 PM. The space gets described as clean and welcoming, with regular promotional pricing on flower and vapes. Easy access from I-190 keeps it convenient for shoppers from Holden, West Boylston, and Sterling. The menu covers flower, vapes, edibles, and concentrates from Massachusetts producers. Newcomers and seasoned shoppers both find the team comfortable to work with on product questions.
- Honest, no-guessing staff
- Late Thursday through Saturday hours
- Clean, welcoming storefront
- Patient with rewards redemption
Photos
Business Details
- Address
- 17 Mountain St E, Worcester, MA 01606, USA
- Area
- Greendale, Worcester
- State
- Massachusetts
- Phone
- (774) 445-9333
- Int'l Phone
- +1 774-445-9333
- Website
- thevaultma.com/location/worcester/?utm_source=google_business&utm_medium=organic&utm_campaign=gbp_worcester
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday8:30 AM – 10:00 PM
- Tuesday8:30 AM – 10:00 PM
- Wednesday8:30 AM – 10:00 PM
- Thursday8:30 AM – 11:00 PM
- Friday8:30 AM – 11:00 PM
- Saturday8:30 AM – 11:00 PM
- Sunday10:00 AM – 9:00 PM
Amenities
Customer Reviews
Had a great experience at The Vault. The team answered all my questions thoroughly and never made me feel rushed or talked down to. Everyone was knowledgeable, friendly, and genuinely patient, which I really appreciated. It made the whole visit smooth and comfortable. I’ll definitely be back and would recommend this place to anyone looking for a welcoming and professional dispensary experience.
Andrew made our experience so wonderful! He was friendly, welcoming, patient & extremely helpful to us while trying to redeem some of my mother’s points for the first time. He deserves recognition for his fantastic customer service. We usually go to Webster, we’ll definitely be back to Worcester to see Andrew!! Thank you!!
Had two seeds in it. Nothing worse than smoking a joint an suddenly tasting and smelling a seed burning. It says it’s premium indoor flower no shake and no trim. So how did I find two seeds?
So my order was confirmed and I get to the place and somehow they LOST my order??? I ended up having to pay an extra $20 and had to pick all new products. It is 2025. Everybody’s on a budget. NOT cool. One of the employees there even seemed bothered that I was concerned? Never shopping here again. I’m a pretty chill girl but this really bothered me. I shouldn’t have to walk out spending more because my order was lost.
Very welcoming, clean, and professional. The attendants are very knowledgeable. One thing I've noticed is they don't try to pretend they know something, they will defer to another coworker when there is a question they don't have experience with. That is something that is impressive to me, and that you don't get a lot at dispensaries. The regular prices are fair but they often have sales that make me want to come back every day! I used to go to another dispensary and really didn't like the whole setup and the staff, which I think is the most important part. The staff at The Vault in Worcester is where it excels. You feel like you're seeing friends every time. Whether it be exchanging different experiences with different edibles, or giving tips on how to maximize your experience. These guys are great, you won't regret it.
Frequently Asked Questions
- What hours does The Vault Worcester run?
- Hours are 8:30 AM to 10 PM Monday through Wednesday, 8:30 AM to 11 PM Thursday through Saturday, and 10 AM to 9 PM Sunday.
- Where is The Vault located in Worcester?
- The shop is at 17 Mountain St E in the Greendale neighborhood on the north side of the city, easy to reach from I-190.
- Is The Vault Worcester good for new customers?
- Yes. Reviewers describe staff as patient, willing to defer questions to a more experienced coworker rather than guessing answers.
- Does The Vault have a rewards program?
- Yes, reviewers reference a points-based rewards system. Ask staff to walk you through enrollment and redemption on your first visit.