Herbwell Weed Dispensary Cambridge
About Herbwell Weed Dispensary Cambridge
On Massachusetts Avenue in Cambridge's Neighborhood Nine, Herbwell holds a perfect 5-star average across more than 2,700 reviews, which is extraordinary at that volume. Budtenders Sophie and Paul get named for knowledge and friendliness, and the store earns repeated praise for cleanliness and organization. Security is taken seriously, with a scannable ID required just to enter and verified again before purchasing, giving customers a clear sense of how the operation handles compliance. The store offers a promotion where customers can grab gummies for a dime when they spend $50, which regulars actively use. Hours run 10 AM to 11 PM most days, with a slightly earlier 10 PM close on Sunday. A handful of negative reviews flag specific product quality issues like a poorly rolled pre-roll, but those are outliers in an otherwise overwhelmingly positive review base. For Cambridge cannabis shoppers, Herbwell ranks at the top of the list.
- Perfect 5-star rating
- Strict ID security checks
- $0.10 gummies promotion
- Open until 11 PM
Business Details
- Address
- 1686 Massachusetts Ave, Cambridge, MA 02138, USA
- Area
- Neighborhood Nine, Cambridge
- State
- Massachusetts
- Phone
- (617) 714-5480
- Int'l Phone
- +1 617-714-5480
- Website
- herbwellcannabis.com/stores/cambridge-ma/?utm_source=gbp&utm_medium=organic&utm_campaign=cambridge
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday10:00 AM – 11:00 PM
- Tuesday10:00 AM – 11:00 PM
- Wednesday10:00 AM – 11:00 PM
- Thursday10:00 AM – 11:00 PM
- Friday10:00 AM – 11:00 PM
- Saturday10:00 AM – 11:00 PM
- Sunday10:00 AM – 10:00 PM
Amenities
Customer Reviews
Super sweet dolls work here and you get gummies for a dime if you spend $50! Loves it💕💕💕
I had a very disappointing experience here. I purchased a $15 pre-roll that literally fell apart the moment I tried to light it. The contents immediately spilled out, leaving me holding an empty rolling paper. This clearly indicates the product was rolled improperly or handled poorly before sale. I brought the destroyed product back to the store right away and calmly explained what happened. I wasn’t rude or demanding I simply expected some reasonable customer service given that the product was unusable from the start and cost a premium price. Unfortunately, the staff told me it was “against policy” to replace any products and refused to do anything about it. I spent about seven minutes discussing the situation respectfully, hoping they might make a common-sense exception for a clearly defective item, but they were completely unwilling to help. A policy that prevents staff from addressing obvious product defects leaves customers paying for something that doesn’t work. This place clearly has a lack of basic quality control and customer care. I hope management revisits this policy, because right now it sends the message that once they have your money, they won’t stand behind what they sell.
I enjoyed my experience here and got exactly what I wanted with the help of Sophie and Paul who were extremely knowledgeable and friendly. The store was impeccably clean and organized. I also felt very secure as they require a scannable ID just to even get in the store and then checked again when I went in. They had everything I needed and if I ever need anything again I’ll be back.
Costumer service incredibly by Diana. I never sign up for anything but she made it worth it!!! 😊
Dianna and Sophie were great! Very welcoming and knowledgeable about the item I came into purchase. I also learned more about other items within the store. I will be coming back.
Frequently Asked Questions
- How strict is the ID check?
- A scannable ID is required just to enter the store and is verified again before checkout, which reviewers cite as adding to a sense of security.
- Is there a promotion worth knowing about?
- Yes, customers who spend $50 can get gummies for a dime, which comes up in multiple positive reviews.
- What are the daily hours?
- Herbwell runs 10 AM to 11 PM Monday through Saturday and 10 AM to 10 PM on Sunday.
- Where can I find Herbwell?
- The dispensary is at 1686 Massachusetts Ave, Cambridge, MA 02138, in the Neighborhood Nine area.