Story Cannabis Dispensary Hyattsville
About Story Cannabis Dispensary Hyattsville
Set on Chillum Road in the Avondale section of Hyattsville, this cannabis store runs a uniform 9 AM to 10 PM schedule every day of the week. The 4.6-star rating across 1,182 reviews points to a generally positive customer experience, though commentary is mixed. Many shoppers praise individual budtenders for reading the room and delivering quick, respectful service that keeps lines moving. Others have flagged friction around order accuracy and return policies, so it's worth reviewing receipts before leaving the counter. The Avondale location puts the shop within easy reach of Prince George's County residents and DC-area visitors crossing the line for Maryland adult-use product. With 13 hours of daily operation and a deep menu typical of Story's Maryland footprint, it works as both a planned destination and a convenient drop-in for flower, vapes, edibles, and concentrates. Bring your own ID and a clear order in mind.
- Fast, respectful customer service
- Long daily hours window
- Mixed feedback on returns
- Easy from DC border
Business Details
- Address
- 2486 Chillum Rd, Hyattsville, MD 20782, USA
- Area
- Avondale, Hyattsville
- State
- Maryland
- Phone
- (240) 800-7544
- Int'l Phone
- +1 240-800-7544
- Website
- storycannabis.com/dispensary-locations/maryland/hyattsville-md/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing-hyattsville
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday9:00 AM – 10:00 PM
- Tuesday9:00 AM – 10:00 PM
- Wednesday9:00 AM – 10:00 PM
- Thursday9:00 AM – 10:00 PM
- Friday9:00 AM – 10:00 PM
- Saturday9:00 AM – 10:00 PM
- Sunday9:00 AM – 10:00 PM
Amenities
Customer Reviews
My product was short by 7 and it was nothing they could do put tell me to call this number that keeps going to voicemail! Lost out on money and product! Definitely lost a customer 😒 never going back
Showed respect and got respect w/tip. This man as a customer service representative understands that he will only be with you for seconds. He read the room and understood the assignment. These types of employees need to be treated with respect and valued. I will literally not patronize a business just because of a bad attitude. Good job for bruh and keep it up!!
Had a pretty big order and was overall great. However, I Got a disposable pen and was unable to use it after 2 pulls, truly unacceptable. However, leaving a 5 star review anyway solely because of the immaculate service I received from Lyric! She was knowledgeable, patient, kind and accommodating. Absolutely STELLAR!!! Will only be returning for her and referring all my friends for HER!
Horrible. Accidentally ordered a disposable. Didn't even pay for it. The manger said i couldn't return because they pulled it from stock( a shelf behind the employees)Even though I had not paid for it, the lady manager excuse was she would have to take the time out of her responsibilities to help and the she stated that it was policy. So. I inquired to see the policy. The manager was unable to provide it and said she didn't have it. This points to the fact that there is no policy. Nor on the website Being q manager includes great knowledge of customer service and how to properly accommodate them. Having to return a item to stock to just change it out does not require much effort. Customer service should be first and foremost. Unfortunately this manager is inexperienced, incompetent or just does not care which makes unqualified to be in her position. She has none. Then she said it was policy. I asked her to see the policy She said she didn't have one. So, there is none. Will never return because of your manager today. I will rewrite this every day until I get a real manager.
New video lines are out of control. Express online is backed up for no reason I always order online because I want to come in pick up my stuff, pay and leave. I wish it only took 5 minutes like other dispensaries. But at this dispensary they can take anywhere from 5 minutes to 35 minutes. Sometimes the walk-in line moves faster than the online Express line. Which I don't understand and what is the purpose of Express if it's not express
Frequently Asked Questions
- What are Story Cannabis Hyattsville's hours?
- Open 9 AM to 10 PM every day, no weekend variation.
- What's the overall rating?
- It holds a 4.6-star average across 1,182 Google reviews.
- Where is it located?
- At 2486 Chillum Rd in the Avondale neighborhood of Hyattsville, Maryland 20782.
- Should I check my order before leaving?
- Yes. A few reviewers have reported count discrepancies, so verifying contents at the counter is a smart habit.