The Frost Factory

4.9 (81)
Cannabis store South Portland

About The Frost Factory

On Westbrook Street in South Portland, this cannabis store has pulled a 4.9 rating from 81 reviews, with budtender knowledge driving most of the praise. Reviewers single out staff by name and describe the kind of detail-oriented service where you can ask how oils for the cartridges are made and get a real answer. Flower selection earns a particularly enthusiastic call-out, with one regular naming it the best in the state. The shop also tends to hand out free samples on first visits, including full-spectrum disposables and prerolls. Not all feedback is glowing: one review flagged a wrong-color battery purchase that turned out unusable, which is worth knowing if you're driving in from far away to grab accessories. Hours are simple: 10 AM to 6 PM, seven days a week. For South Portland shoppers who want budtenders that actually teach rather than just ring up, this one stands out.

Customers mention:
  • Budtenders teach, not just sell
  • Best flower in state
  • Generous first-visit samples
  • Open seven days

Business Details

Address
575 Westbrook St, South Portland, ME 04106, USA
State
Maine
Phone
(207) 536-1128
Int'l Phone
+1 207-536-1128
Category
Cannabis store
Status
Open
Google Maps
View on Google Maps

Opening Hours

  • Monday10:00 AM – 6:00 PM
  • Tuesday10:00 AM – 6:00 PM
  • Wednesday10:00 AM – 6:00 PM
  • Thursday10:00 AM – 6:00 PM
  • Friday10:00 AM – 6:00 PM
  • Saturday10:00 AM – 6:00 PM
  • Sunday10:00 AM – 6:00 PM

Amenities

Payment
  • Debit cards
Accessibility
  • Wheelchair accessible parking

Customer Reviews

Quentin Silve

They have really good product and fair prices if u haven’t checked them out I would asap

Rochelle Gagnon

This place is amazing! Super knowledgeable, super friendly and a warm atmosphere! This place is the DIAMOND in the rough. We got the best weed, I've probably ever bought for an exceptional price. I was able to get a little bit of a selection with such great prices! I tried my products at home and I will say this... I WILL HIT UP THIS PLACE every single time I'm in So.Po!!! Thank you so much to the awesome informative bud tender, Santi!! You the man! 😎 Thank you again! Guy's, try this place. You won't regret it!!

Dawson Waterman

This place is awesome. The guy was super knowledgeable and was not shy, he wasn’t afraid to inform me on the details of how the oils are made for the cartridges, and let me smell some of the weed. The best part about my experience there was the guy gave me a free full spectrum disposable as a sample. He also gave me a free pre roll that was rolled to perfection. I’m smoking it rn and it’s hard to type lol. I also bought three 100mg shot drinks by Ekko Essence there and they are fire. I highly recommend this place!

chris harris

Santi was our Butender today. He is very kind and has a ton of information of the products. He got us the best possible products for our liking and it did not disappoint. I appreciate an educated bud tender !! Check out their place in S. PORTLAND. YOU WONT REGRET IT! BEST FLOWER IN THE STATE IN MY OPINION!!! THANK YOU Santi!! We will be forever customer's! ☮️

Brianna Feyler

The guys are great and super knowledgeable. No complaints on the staff. I live 2 hours away and when I visited this location to buy a pen battery I received the wrong color and a battery completely unusable. Super disappointing considering it was $20

Frequently Asked Questions

What makes The Frost Factory's service different?
Reviewers repeatedly highlight budtender knowledge, including detailed answers about how cartridge oils are made and what to expect from each strain.
Do first-time customers get samples?
Several reviews mention free samples on first visits, including full-spectrum disposables and prerolls.
What are the hours?
The store is open 10 AM to 6 PM every day of the week.
Where is the shop located?
The Frost Factory is at 575 Westbrook St in South Portland, Maine.