Cloud9 Cannabis
About Cloud9 Cannabis
Sitting on US-30 at 2420 in Oswego, Illinois, Cloud9 Cannabis holds a 4.8-star rating across more than 420 reviews. The cannabis store stands out for product variety and a staff that handles first-timers well. Reviewers call out Mike for resolving a battery misunderstanding without friction, and Deja for warmth and patience that turns one visit into a return. The in-store loyalty program comes up often as worth signing up for. Stackable rewards make repeat visits pay off. Hours are generous: 8 AM to 9 PM Sunday through Thursday, with extended Friday and Saturday hours running until 10 PM. That late-evening weekend window is rare for the area and convenient for after-dinner runs. The Oswego location serves Kendall County and the western suburbs along Route 30, making it accessible from Aurora, Yorkville, and surrounding towns. If you want a friendly cannabis store with strong variety and staff who actually problem-solve, Cloud9 is a reliable pick on the west side.
- Late 10 PM weekend hours
- Loyalty program worth joining
- Staff Mike and Deja praised
- Welcoming to first-timers
Business Details
- Address
- 2420 US-30, Oswego, IL 60543, USA
- State
- Illinois
- Phone
- (331) 282-2594
- Int'l Phone
- +1 331-282-2594
- Website
- cloud9dispensaries.shop/menu/cloud9-oswego?utm_source=gmb&utm_medium=referral&utm_content=cloud9_oswego
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday8:00 AM – 9:00 PM
- Tuesday8:00 AM – 9:00 PM
- Wednesday8:00 AM – 9:00 PM
- Thursday8:00 AM – 9:00 PM
- Friday8:00 AM – 10:00 PM
- Saturday8:00 AM – 10:00 PM
- Sunday8:00 AM – 9:00 PM
Amenities
Customer Reviews
I always see Luis and everytime he’s been a cool chill guy. Never had a problem with any other staff member or Cloud9. Hands down thr best dispensary in the area 👍🏼
My mom brought me in about 5 days, just a happenstance experience, and im SOOOOO GLAD she did. Not only are they super nice and knowledgeable, but their product rance are top notch! Plus, they're fully prepared for how to handle newcomers, or even first timers. They offer loyalty program in store based on what you, which is worth it 10x cause extra goodies are always appreciated. Since I didn't see a phone number, idk if im store i was signed hp for the website version of loyalty program, or if I need to just make one, or even if my Receipt counts and being a newb it definitely shows lol. But overall, absolutely great place, 10/10
Deja was such a pleasure to do business with! She answered all my questions and many concerns.. Such a pleasant personality. Shout out to that awsome assistant manager as well! You two make an awsome team! Thanks for everything you did for me.
My wife and I had a great experience at the new Cloud 9 in Schaumburg. Mike helped resolve a misunderstanding about a battery for a Rove. Mike was great and also was his staff. Everyone was professional, knowledgeable, and easy to work with. Lots of variety at this location. Very satisfied with Cloud coming to our neighborhood. Thx!! Vin and Theresa (Hanover Park)
Madilyn is awesome! Once she found out it was my first time there she made sure to give me a first time discount. We had a pleasent conversation and because of her i will be visiting again. Thank you Madilyn for being awesome. I can tell you like your job and it truly makes a difference!
Frequently Asked Questions
- What are Cloud9 Cannabis's hours?
- Sunday through Thursday 8 AM to 9 PM, and Friday and Saturday 8 AM to 10 PM with extended evening hours.
- Where is Cloud9 Cannabis located?
- At 2420 US-30 in Oswego, Illinois, in the western Chicago suburbs.
- Does Cloud9 have a loyalty program?
- Yes, the in-store loyalty program is mentioned across reviews as worthwhile, with stackable rewards based on purchases.
- Is the dispensary good for first-time customers?
- Yes, staff are described as well-prepared to handle newcomers and first-time cannabis shoppers.