Surterra Wellness
About Surterra Wellness
Found at 10755 SW 72nd St in Miami, this Surterra Wellness dispensary holds a 4.7 rating from 95 patient reviews. Hours run Monday through Saturday 9 AM to 8:30 PM, with Sunday from 11 AM to 6 PM. The smaller review volume is matched by stronger individual recognition: Ally turns up across multiple reviews spanning several months, with one regular patient specifically mentioning her as their go-to budtender for the past eight months. Damari also gets named for welcoming first-time visitors and explaining product options clearly. Surterra's brand is now operated under the broader Parallel umbrella in Florida, with a menu covering flower, vape carts, tinctures, capsules, and topicals. The SW 72nd St location works well for South Miami and Kendall-adjacent residents, with parking on-site and direct access from main roads. Florida MMJ cardholders should bring their state card; first-time patients should ask about new-customer promotions at intake. Lower review counts here mean less crowded floors on average, which can be a real advantage during peak hours.
- Ally is a regular favorite
- Smaller, less crowded floor
- Damari welcomes newcomers
- Positive across visits
Photos
Business Details
- Address
- 10755 SW 72nd St, Miami, FL 33173, USA
- State
- Florida
- Phone
- (850) 391-5455
- Int'l Phone
- +1 850-391-5455
- Website
- surterra.com/dispensaries/miami-72nd-street/?utm_source=GMB&utm_medium=organic&utm_campaign=FL-miami-72
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday9:00 AM – 8:30 PM
- Tuesday9:00 AM – 8:30 PM
- Wednesday9:00 AM – 8:30 PM
- Thursday9:00 AM – 8:30 PM
- Friday9:00 AM – 8:30 PM
- Saturday9:00 AM – 8:30 PM
- Sunday11:00 AM – 6:00 PM
Amenities
Customer Reviews
Ally is my girl from Suterra! Her personality is amazing! She is always happy and positive and ready to serve! Keep up the good work Ally, you’re the best!
Ally has been my Bud tender for the past 8 months at your store and it's always a pleasure dealing with her. Although everyone is great her customers service and her positivity is awesome.
Damari provided exceptional customer service and made me feel welcomed. She guided me on the types of products offered and attentive to my needs.
I honestly don’t do negative reviews but this one I was really disappointed by the customer service in this situation - I bought a cartridge on 11/24 and I opened it today 11/30 (FYI open it the day of) and noticed it was broken inside the liquid was spilled inside the bag, I immediately ran to Surterra and asked for support. The man there at the time (glasses, accent I’m sorry I didn’t catch your name) 11/30/25 around 12:15pm asked me for the sticker that they put on the items when purchased but my stickers were not placed properly, I bought chocolate and an eighth on 11/24 and they’re stickers said one was the other (i.e chocolate had 3.5g flwr sticker) and so the one on the cartridge said it was a 3.5 which when I got to the store the guy asked me for it and that’s when I realized the misplacement of the stickers, anyway so his solution for me was to not be able to return my mgs, take more mgs out when I buy a new cartridge because he cant replace it for me, and give me a credit for the item at the sale price that is now gone. When I received the new cartridge I asked if I could check it in store and he said “it should be good” which honestly really put this whole review into motion because “it should be good” when I just came to you with an issue for the same product. This was my first and only cart with Surterra.
Drew was absolutely amazing!!! His customer service comes in second to none! He took the time to get this newbie educated, lol I can honestly say I had a comprehensive understanding of my new medication’s. He was able to answer all questions I presented to him. Extremely knowledgeable and aware of his corporation’s brand! This is my first time in dispensary ever, and he made it a great experience!
Frequently Asked Questions
- What are the hours?
- Monday through Saturday from 9 AM to 8:30 PM, with Sunday running 11 AM to 6 PM.
- Who should I ask for?
- Ally comes up by name across multiple reviews, with one patient calling her their regular budtender for eight months running.
- What products are available?
- Surterra carries flower, vape carts, tinctures, capsules, and topicals across its Florida medical menu.
- Where in Miami is it?
- At 10755 SW 72nd St, with parking on-site and direct access for South Miami and Kendall-adjacent residents.