RISE Medical & Recreational Cannabis Dispensary Branford
About RISE Medical & Recreational Cannabis Dispensary Branford
Located on East Main Street in Branford, this dual-license dispensary serves both medical patients and adult-use customers across a heavy 2,279-review base with a 4.8 rating. Service is the standout: budtenders like Ashley, Todd, and Kenneth get repeated name-drops for patience, product knowledge, and walking customers through complicated paperwork like medical recertifications. Several reviewers mention wishing the store offered educational classes, which speaks to the depth of conversation regulars expect here. Hours run 9 AM to 8 PM Monday through Saturday, with Sunday open from 10 AM to 6 PM. The location works well for shoppers who want help understanding products rather than just ringing through a transaction. Medical patients especially benefit from staff who handle the certification process, including help when the online recertification website gets confusing. Easy in-and-out if you've ordered ahead, or take your time at the counter if you have questions. Customer service ranks as one of the strongest in the Connecticut market, with staff who care about helping shoppers leave happy rather than just closing the sale.
- patient knowledgeable staff
- medical recertification help
- serves medical and recreational
- thousands of positive reviews
Business Details
- Address
- 471 E Main St, Branford, CT 06405, USA
- State
- Connecticut
- Phone
- (203) 488-1388
- Int'l Phone
- +1 203-488-1388
- Website
- risecannabis.com/dispensaries/connecticut/branford/?utm_source=google&utm_medium=organic&utm_campaign=gmb-branford
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday9:00 AM – 8:00 PM
- Tuesday9:00 AM – 8:00 PM
- Wednesday9:00 AM – 8:00 PM
- Thursday9:00 AM – 8:00 PM
- Friday9:00 AM – 8:00 PM
- Saturday9:00 AM – 8:00 PM
- Sunday10:00 AM – 6:00 PM
Amenities
Customer Reviews
I always have great interactions at RISE. Today was another great interaction with Ashley. I learned so much in a short time. I really really wish you guys would offer classes. I have been requesting learning classes since I started at Rise. I just feel I would have a better understanding of how to use my products better and how all the science behind the THC works. Can you please offer classes and book recommendation's.
Had to go in tonight to get help I couldn't get by phone with recertification. Guy on phone told me they no longer do that. Saw Todd at the window. He was super busy but took the time to get all my paperwork in order and my recertification set for review. Website to recertify is confusing and you were so patient and extremely pleasant through the process. Thank you.
Dude at the front window was super nice and welcoming. The lady by the kiosks was extremly informative and helpful. Just finished a 4 month cross country trip with the dog and this is the FIRST dispensary (from CT to Florida to Cali and back) that didn't allow my dog inside. CT is just miserable lol
Omg, 1st time here, up from Florida... stopped in, and the amazing and professionalism of these 3 tenders... Jason... Ken, & Andrew! Top notch let me tell ya! thanks again, security guy, and greeter too!!! You definitely have an awesome team!
The customer service here is amazing. From the moment I walked in, Kenneth was friendly, welcoming, and ready to help. They answered all my questions with patience and made sure I felt comfortable the whole time. You can tell they really care about their customers and want to make sure you leave happy. The positive energy and professionalism make the experience stand out compared to other places I’ve been.
Frequently Asked Questions
- Does RISE Branford serve medical patients?
- Yes, the shop is licensed for both medical and recreational use. Staff assist with recertification paperwork and have dedicated processes for medical card holders.
- What hours is RISE Branford open?
- 9 AM to 8 PM Monday through Saturday, and 10 AM to 6 PM on Sunday.
- Is the staff helpful for first-time customers?
- Reviewers frequently mention specific budtenders by name for taking time to explain products and the science behind them, even during busy stretches.
- Where is RISE Branford located?
- 471 E Main St in Branford, Connecticut, with on-site access along the main road.