Where is Holistic Healing Collective located?

The store is at 15501 San Pablo Ave suite c & d in Richmond, CA 94806.

Monday through Friday is 8:00 AM to 9:00 PM. Saturday and Sunday open later at 9:00 AM with the same 9:00 PM close.

Are there issues with cash withdrawal fees?

Some reviewers have flagged concerns about cash withdrawal fees being kept without explanation. New customers should ask about the fee structure upfront.

Has service improved over time?

Yes — multiple reviewers who had earlier negative experiences have posted updates noting that recent service has been smooth and professional.

Holistic Healing Collective

Name: Holistic Healing Collective
Address: 15501 San Pablo Avenue, Richmond, California, 94806, US
Telephone: (510) 275-3365
Rating: 3.9

3.9 ★★★★★ (134)

Cannabis store Richmond

☎ Call (510) 275-3365 Visit Website Get Directions

About Holistic Healing Collective

Located at 15501 San Pablo Ave in Richmond, Holistic Healing Collective is a cannabis store with a 3.9 rating across 134 reviews. The feedback is genuinely mixed. On the positive side, reviewers describe the team as knowledgeable, quick, and professional once you're past initial issues — multiple recent updates from longtime customers note that service has improved significantly over time. On the negative side, some reviewers have raised concerns about cash withdrawal fees being kept without explanation and aggressive security interactions. Hours are weekday 8 AM to 9 PM, with later weekend openings at 9 AM through 9 PM. So timing-wise, it's one of the earlier-opening Richmond cannabis stores. The location works if you're in the upper part of the city or coming down San Pablo Avenue. If you're a new customer, ask upfront about the cash withdrawal fee structure to avoid surprises. For experienced Richmond cannabis shoppers, the operation can be reliable, but it pays to know what to expect.

Customers mention:

Early 8 AM weekday opening
Mixed reviews on service
Knowledgeable team when consistent
Cash fee concerns reported

Business Details

Address: 15501 San Pablo Ave suite c & d, Richmond, CA 94806, USA
State: California
Phone: (510) 275-3365
Int'l Phone: +1 510-275-3365
Website: holistichealingcollective.org
Category: Cannabis store
Status: Open
Google Maps: View on Google Maps

Opening Hours

Monday8:00 AM – 9:00 PM
Tuesday8:00 AM – 9:00 PM
Wednesday8:00 AM – 9:00 PM
Thursday8:00 AM – 9:00 PM
Friday8:00 AM – 9:00 PM
Saturday9:00 AM – 9:00 PM
Sunday9:00 AM – 9:00 PM

Amenities

Payment

Credit cards
Debit cards

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking

Customer Reviews

tioga nelson ★★★★★ 2 months ago

Will not let you return/exchange, even if cart is burnt when it was opened.

Hershell West ★★★★★ 6 months ago

Friendly security and staff. Decent prices. Convenient location. Great variety of stock. Medicinal gummies price appropriate.

Chris Stenstrup ★★★★★ 7 months ago

I’ve said it before and I’ll say it again!! If you’re paying with your card make sure you get your “cash withdrawal” fee back!! Most of the employees are great about that and I always leave a cash tip.. but every now and then you’ll get those bad apples! My server today clearly took my fee without even saying anything about it or even saying I get it back! It’s a small fee, but I wonder how many people he does it to on the regular! There employees are clearly stealing from customers in public on the daily !

Coffee Table Media ★★★★★ 8 months ago

Below trash establishment I was "banned" after providing me service post an incident. The shallow test security attempted to press me to show my ID which I did (in hand ) after such he aggressively asked to physically see my id. Keep in mind this is taking place outside of the establishment and he has no access to authenticate me. I then again showed him the ID and went pass him as I was called for being next. He follows me and we have words, the "employee " apologizes and let's me in. Several months later I return to find i am "banned" . The rule here was always, have your ID in your hand and ready to show the employee never the contractor "security " with no internal access or authority.

Adrian R Logan ★★★★★ a year ago

Updated Review – Great Experience! ⭐️⭐️⭐️⭐️⭐️ Since my experience over a year ago, I’ve had nothing but great service here. The team is knowledgeable, works quickly, and gets the job done right. Every visit has been smooth and professional. It’s clear they know what they’re doing, and I’ve come to trust their expertise. Definitely recommend giving them a chance if you need fast and reliable service!

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Frequently Asked Questions

Where is Holistic Healing Collective located?: The store is at 15501 San Pablo Ave suite c & d in Richmond, CA 94806.
What are the hours?: Monday through Friday is 8:00 AM to 9:00 PM. Saturday and Sunday open later at 9:00 AM with the same 9:00 PM close.
Are there issues with cash withdrawal fees?: Some reviewers have flagged concerns about cash withdrawal fees being kept without explanation. New customers should ask about the fee structure upfront.
Has service improved over time?: Yes — multiple reviewers who had earlier negative experiences have posted updates noting that recent service has been smooth and professional.