Juva Cannabis Dispensary

I had a small mix-up with my order where the discounts from my online cart didn’t show up at delivery. I paid the driver anyway, and called the shop to check what happened. Juva's manager responded very quickly. He was extremely understanding and apologized for the error, and fixed the situation right away. Great customer service and I’ll definitely be ordering from them again! Above and beyond nowadays is worth is weight in gold. you know?

Ive been ordering weed from here since last year and I was all about it. But now im getting annoyed. Ive had my orders delivered super later and when I try calling the store(MULITPLE times) and leaving messages I can never get ahold of anyone. They were really good at delivering on time. Not sure if I want to continue going through Juva at this moment

Been shopping at Juva for about 5 years now and have always loved it but went to the shop today and had probably one of the worst experiences. My husband and I regularly order the milled Almora Farms 28g and we usually walk out the door at about $60 total after tax and fees. This year we purchased the membership thinking it would save us since members get a 40% off but when purchasing the same 28g almora tin, with the membership, it came out to $78. We pointed this out to both cashiers and both had continuously tried to gaslight us into saying it has always been that price. I have past receipts that say otherwise. The same exact tin but the half size (14g) is now listed at $40 a tin which means if you get 2 tins (28g) it would be $80 before tax but the 28g tin is listed at $100. It’s $20 more to get the exact same brand and product! We were cheated not once in this transaction but TWICE. It is on us for not looking at the website ahead of time but we’ve come so regularly that we did not feel the need to. On top of all of this, the card reader wasn’t working and the worker tried to tell us it was our card (Mastercard) when we use that exact card every time we have purchased there. I hardly ever write reviews but this experience was the absolute worst and the workers were not helpful at all and didn’t even know what they were talking about. We paid $140 for a year membership to save money and we ended up spending more.

Hannah and Joseph are stellar employees and made my first visit enjoyable as well as streamlined. I came in one of the days before Christmas, they were extremely slammed, could’ve used additional staff, yet still friendly and professional. The prices were very reasonable in comparison to other dispensaries in the area, not to mention the first time visit discount. Joseph was very knowledgeable of the products he sells, weed culture and heirloom strains. Hannah was happy to help and got me in and out of the store quicker than expected along with some swag. Thanks guys!

If you’re looking for a top-tier dispensary experience in the Bay Area, Juva in Redwood City absolutely delivers. From the moment you walk in, you're greeted with a warm, welcoming vibe that instantly sets the tone. The space is modern, clean, and easy to navigate, but what really stands out is the friendly and knowledgeable staff who make the entire process smooth for both first-timers and experienced shoppers. A special shoutout goes to Daniel, who provided outstanding customer service during my visit. He was not only professional and patient but also incredibly informative—taking the time to explain product details, make tailored recommendations, and ensure I left with exactly what I needed. It's rare to find someone that genuinely cares about customer satisfaction the way Daniel does. Whether you're in for something relaxing, uplifting, or medicinal, Juva has a well-curated selection and a team that truly knows their stuff. Highly recommend checking it out if you're in the area. Five stars all the way! ⭐⭐⭐⭐⭐