Haven Cannabis Marijuana and Weed Dispensary - Fresno

Abraham was kind, patient and knowledgeable. He made me feel so welcome and like i had known him for years. He is super authentic + one of a kind. 🍃✨

First time visit and everyone was so helpful. Javier took care of us and was so patient and informative. He answered all our questions as well as helping us get the best deals for our needs. It was an easy going, comfortable and welcoming atmosphere. We will be returning customers for sure.

Used to be great. In, last 6 months, I haven't had a single pleasant experience. Place an online order, They don't pick it till you get there. Then you find out they're out of stock on half the stuff that you ordered. Plenty of spots in town I'm moving on

Was cool i'd say about 4 stars. Now you need to download the app for any deals. I guess that's cool for some but I'm not trying to give more information than I need to. I'm finding somewhere else now, I'll change my review when the policy changes. Coo off all dat shit 📉

The front desk experience was the only bright spot. The employee who checked my ID was professional, welcoming, and explained that as a first-time customer I would receive a free pre-roll. The dispensary itself is clean, modern, and well organized. Unfortunately, the budtender completely tanked the experience. From the moment I stepped up, he was more interested in talking to other employees than helping me. I repeatedly asked for THC percentages on specific pre-rolls—clearly pointing them out and providing the supplier name and whether they were sativa or hybrid. Despite this, he kept asking me which one I meant because he was too distracted to pay attention. When I asked a simple question—whether the listed prices included tax—he ignored it entirely and continued a conversation about the battery life on his vape pen. At that point, I should’ve walked away. I selected pre-rolls, reminded him again that I was a first-time customer, and was told my total was $23. I only had $21, so I asked him to remove one. I believed one of the remaining pre-rolls was the free first-timer promo. I was charged $16. Sensing something was off, I went back to the front desk with my receipt. The front desk employee confirmed I had been charged for both pre-rolls and advised me to return to the budtender. When I did, the budtender rolled his eyes, had a visibly annoyed attitude, and insisted he explained which pre-rolls were free—he did not. Instead of owning the mistake, he argued with me. I left feeling like I was an inconvenience rather than a customer spending money. As a paid Yelp reviewer, I pay close attention to service, accuracy, and professionalism—and this interaction missed the mark badly. If customer service mattered as much as the aesthetics, this place could be great. Until then, 3 stars is generous. The dispensary itself is nice; the customer service is not. I will not return to this establishment again.