NUG Alameda
About NUG Alameda
Right on Lincoln Ave in Alameda, NUG Alameda pulls a 4.9 rating from 908 reviews — the kind of volume that signals a dispensary with deep community roots. Reviewers consistently call out staff like Sarah and Kaylah by name, highlighting personality, patience, and a willingness to wave you over to help skip ID-issue waits. The shop reads clean, organized, and welcoming, with specials clearly explained at check-in. Open 9am to 9pm every day, NUG Alameda handles a steady stream of regular customers from Alameda and the surrounding East Bay. Selection covers what you'd expect from a major California dispensary — flower, edibles, vapes, and concentrates across price points. A handful of reviews flag concerns about cash handling at the counter, so always double-check your change. But the overall sentiment leans heavily toward repeat visits and a warm in-store experience. If you live in Alameda or come through the island for errands, this is the cannabis stop with the highest local approval rating.
- Warm staff including Sarah and Kaylah
- Clean and well-organized layout
- Daily 9am to 9pm hours
- Strong Alameda regular base
Business Details
- Address
- 2416 Lincoln Ave, Alameda, CA 94501, USA
- State
- California
- Phone
- (510) 217-8624
- Int'l Phone
- +1 510-217-8624
- Website
- nug.com/nug-alameda
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday9:00 AM – 9:00 PM
- Tuesday9:00 AM – 9:00 PM
- Wednesday9:00 AM – 9:00 PM
- Thursday9:00 AM – 9:00 PM
- Friday9:00 AM – 9:00 PM
- Saturday9:00 AM – 9:00 PM
- Sunday9:00 AM – 9:00 PM
Amenities
Customer Reviews
The service at this location was great! Sarah has a warm personality and kind smile. I will definitely come back to this location because the young lady scanning IDs was also nice and explained the specials to me :)
Today's experience with Kaylah was 5 stars. She waved me over to the front counter to check in so I didn't have to wait for the guys in front of me to finish, being that they were having ID issues. She took my order, and I told her I was having trouble ordering online. She took the time to help me with my issue. The issue wasn't solved but I appreciate her offer. Keep that positive attitude Kaylah...
One of the worst place for delivery. It happened multiple times. They never call nor receive the phone call. I made a delivery order at 2PM. I did not hear anything from them beside i tried to call them more than 5 time. I was finally connected to a representative and she is saving a delivery may not happen due to numerous orders at 7 PM??? kidding me? made me to wait more than 5 hrs without any notification and now they are suggesting they can deliver tomorrow? kidding me? They didn't even say sorry or apologize.. What a poor service... Highly avoid this place for delivery..
Not going here again or to nug at all. Been shopping at nug since they opened up in San Leandro . Great product but shady ppl here in the alameda location Every time I come here and pay card they round it up and give me my change. The last time I went the guy didn’t give me my change and said you’re good to go . I noticed but thought maybe it was a mistake but whatever and I had tipped 4$ and was supposed to get $6 back, enjoy the 10$ tip I guess . I went again today and tipped $6.81 . The screen said I was supposed to get 4$ back but I didn’t say anything because I wanted to see their integrity. Same guy same situation and they keep the money. Wonder how much they stack up doing it to all their customers. Nug has lost my business for hiring shady employees and or not properly training them.
Kaylah and the team were fun to joke with and provided great service so I always feel comfortable coming here. I like the 2 to 1 ratio gummies so much - just the right amount for a good night’s sleep!
Frequently Asked Questions
- What are NUG Alameda's hours?
- Open 9:00 AM to 9:00 PM, seven days a week.
- Where is the store located?
- At 2416 Lincoln Ave in Alameda, easily accessible from the surrounding East Bay.
- Is the staff helpful for new customers?
- Yes — reviewers repeatedly name budtenders like Sarah and Kaylah for taking time to explain specials and help with orders.
- Does NUG Alameda have a strong product selection?
- With nearly 1,000 reviews and a 4.9 rating, the dispensary handles a wide range of flower, edibles, vapes, and concentrates for both regulars and first-timers.