Trulieve Phoenix Dispensary Tatum
About Trulieve Phoenix Dispensary Tatum
On N Tatum Blvd in Paradise Valley Village, Trulieve Phoenix Dispensary Tatum holds a 4.3 rating across 218 reviews. The review volume is lower than the major Trulieve corridor stores, but the feedback is specific. Michelle earns a real shoutout for honoring a promo price that came out wrong on the receipt, which is the kind of customer-first call that builds loyalty. Cody and Andrew get praised for being knowledgeable, patient with questions, and making sure shoppers leave with what they actually need. Ted gets named as another budtender worth seeking out for product conversations and specifically for baklava flower. So this is a shop where regulars learn which budtender to ask for. Hours run 8 AM to 10 PM every day, in line with other Trulieve Arizona locations. The Tatum corridor location is straightforward to reach with adequate parking.
- Michelle honors mispriced promos
- Cody, Andrew, and Ted praised
- Open 8 AM to 10 PM daily
- Paradise Valley Village location
Business Details
- Address
- 16635 N Tatum Blvd, Phoenix, AZ 85032, USA
- Area
- Paradise Valley Village, Phoenix
- State
- Arizona
- Phone
- (480) 440-5839
- Int'l Phone
- +1 480-440-5839
- Website
- trulieve.com/dispensaries/arizona/phoenix-tatum?utm_source=gmb&utm_medium=organic&utm_campaign=phoenix-tatum
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday8:00 AM – 10:00 PM
- Tuesday8:00 AM – 10:00 PM
- Wednesday8:00 AM – 10:00 PM
- Thursday8:00 AM – 10:00 PM
- Friday8:00 AM – 10:00 PM
- Saturday8:00 AM – 10:00 PM
- Sunday8:00 AM – 10:00 PM
Amenities
Customer Reviews
Honestly I'm SUPER annoyed. Went in and asked to purchase the same thing I had ordered before, they guy brings me the product I looked at it and realized it was not the same, so he went and got what I thought was the correct product which I had ordered before. He was cool so we were talking and joking around so I didn't check the product. Turns out he did not get me the same product but something totally different. I was expecting a lower dosed THC pen and he gave me a very high dose one. I tried calling 3 times but there was no way to talk to a human. Just kept going to a not setup voicemail so I couldn't even leave a voicemail. VERY FRUSTRATED because now I have to find the time to go back in there and hopefully be able to return the product....
You'd think if they closed their next closest location that they'd add staff to their near by stores to handle the volume. But no. Every time I try and go in there since Buthererus closed theres always 1 person working the desk , having to handle on line pickups plus check ins, then like 2 people in the back max. Can't ever get out of there under 20 minutes, even if I do an olo. Staff your dispos better Trulieve. Yall make enough money
Cody and Andrew are the best! They went above and beyond to make my visit smooth and enjoyable. Super knowledgeable, friendly, and patient in answering all my questions. You can tell they really care about customer service and making sure you leave with exactly what you need. Definitely my go-to team at Trulieve!
Michelle is awesome! I've had issues many times before with my orders using a sale or promo. It never came out to the amount I was told when ordering. This happened today again and I told her about it and she honored the price I was originally told 😊. Regardless of the price issues , all the employees I have had before at this location have been very helpful and super nice! I would definitely recommend dislocation anytime! Thank you Michelle!
Went over there to go talk to Ted and get some baklava flower but the only thing was he wasn't there. It was nice to get some swag and the 2gs but really wanted to talk to Ted. An throw him some ideas that I told his crew about.
Frequently Asked Questions
- When is Trulieve on Tatum Blvd open?
- The store is open 8:00 AM to 10:00 PM every day of the week.
- Where is this Trulieve located?
- It's at 16635 N Tatum Blvd in Phoenix, AZ 85032, in Paradise Valley Village.
- How does the staff handle pricing issues?
- Reviews call out budtender Michelle for honoring promo prices that didn't ring up correctly. That customer-first approach gets highlighted as a reason regulars return.
- Does this Trulieve serve recreational customers?
- Yes, Arizona Trulieve stores serve adult-use shoppers 21+ with valid ID, plus qualified medical patients.