The Flower Shop - Phoenix

We were in Phoenix for a family thing and figured we'd stopped into The Flower Shop while we were there. It wasn't until we got home that we discovered 1/3 of our order was wrong and it's a long drive to get back there. The raspberry and strawberry packaging look very similar if you're not paying attention. I get that people sometimes make mistakes but it's their job NOT to. Very disappointed!

WOW the staff is amazing. The products are on display. The products are not hidden in old bags hanging around waiting on you to come get it. You can also smell the flower just walking in the building but as you pick out, your flower edibles are great drink salsa are good. Prices are wonderful more better deals online than the competitors.

This place by far has the worse policy regarding who they accept in the doors prior to closing. I work at a dispensary and where I work we practice better customer service! Typical dispensary service during closing hours includes ppl being accepted until the final minute. Then whoever inside has the chance to order and who was left outside can’t purchase. Plain and simple. Being turned away 25 mins before y'all close is absolutely the poorest I’ve been treated as a patient to this day! Plenty of ppl turned away that could have had the chance to buy. I am a patient and this is not a smoke shop or gas station. Understand what’s important here. The excuses I got from “Ruby” was that they take an hour to clean that small shop! lol let’s be real. Shouldn’t take you guys more than 15-20 mins. Do better! Treat this as a patient facility nothing less

They email you Deals about Bogos and dnt honor them even if u show them exactly what it’s stated in the email bogo on Smoken promises brand I drove 35 mins and they wouldn’t honor it said only the 3.5 but my email does not state that in any form and the bags on the email for the 7g prepackaged bags. They keep mis leading and doing bad business on the marketing the manager was nice but definitely didn’t try to help me no diffuse a situation when a customer was being rude and interjected in my conversation with a bud tender that Had zero to do with them and I didn’t say one word to the customer until they spoke to me and they never once corrected the customer.

My guys, you guys gotta get down there right away at 4:20 today.They did a drop five grams for a twenty bucks double o g chem15 I gotta give my guys a very big shout out. He was on register number two and I do not remember his name So my friends and family. Please go and check them out and grab some. I've already smoked this and it's time for me to do what I do best get this gone.