Ponderosa Dispensary Flagstaff

Parker always does such an amazing job helping me pick what's best for my issues. My problems include both mental and physical and they always do such a great job picking the best strain for both of my issues. Kind, compassionate, and best of all for someone like me; patient. Blessed for a place like this.

My daughter and I had a great time with Romaine! He was informative,friendly, and professional! Definitely the best experience an OG like myself!

I'm still a virgin when it comes to weed , Anissa was patient , knowledgeable, and very helpful w explaining the products and their differences. She was Very personable and has a great attitude! I was pleasantly surprised!! Ive very seldomly gone back to a business based off of 1 person/ experience, tho I have to say I really hope that I get her next time too😜! Great experience!

The staff reached out to me and I have updated my recommendation based on our conversation. The dispensary opened late due to a company event that morning causing the extreme rush, unfortunately the staff member who worked with me was still training and unable to have the trainer helping because of the rush. I expect in the future the factors of a late open, extreme traffic, new staff and lack of a trainer would be unlikely to happen again. Given the strange coinciding circumstances the day and time of my visit, this was likely a perfect storm anomaly. They clearly do want to improve in any issue and express they endeavor to serve the public thoroughly and efficiently. The next time I'm in town, I'll be giving them a chance for a second impression. Tentatively recommended at this time. Original Review: 1 STAR We tried to be understanding as we were told they opened late due to a staff party . But costing over 2 hours of time I didn't have to spare caused us to miss a reservation and the cost and quality wasn't anything special. Even when the staff was finally assisting me it was very rushed, and uninformative, seemingly inexperienced. The worst dispensary trip I've had. Maybe this day was an anomaly and all the issues collided to create a very poor first impression. Either way, not recommended. at the moment.

Tess was so friendly and eager to help us. She was very knowledgeable about the product and helped us get exactly what we wanted. She had such a kind, pleasant, and friendly demeanor. I hope she helps us next time we visit because we will definitely be going back, and she is a huge part of that! Also, the facility and staff were so warm, welcoming, and friendly. I really liked the atmosphere. Very professional and kind staff.