The Roots, Hillside
About The Roots, Hillside
Sitting on Toloff Street in the Abbott Loop area, The Roots Hillside has built a name in South Anchorage for budtenders who can actually talk through terpene profiles, medical effects, and product interactions instead of just rattling off indica-versus-sativa labels. Mateo gets specific praise in multiple reviews for that depth of knowledge, with one regular noting that level of expertise is rare for someone his age. Across 101 reviews the average sits at 4.6, with feedback also highlighting the in-house gummies — especially the Sour Strawberry — for being small, soft, and well-flavored. The building gets described as clean, open, and well-lit, with staff happy to take time with first-time visitors and chat through what works best for different effects. Hours run 10 AM to 11 PM every day. For Anchorage shoppers who want product knowledge that goes beyond surface-level recommendations, or who are looking for a thoughtfully formulated gummy lineup, this Hillside location is a worthwhile stop in the South Anchorage rotation.
- Deep terpene product knowledge
- Sour Strawberry gummies recommended
- Clean and well-lit interior
- Friendly with first-time visitors
Photos
Business Details
- Address
- 8639 Toloff St, Anchorage, AK 99507, USA
- Area
- Abbott Loop, Anchorage
- State
- Alaska
- Phone
- (907) 868-8639
- Int'l Phone
- +1 907-868-8639
- Website
- therootsak.com/shop/hillside
- Category
- Cannabis store
- Status
- Open
- Google Maps
- View on Google Maps
Opening Hours
- Monday10:00 AM – 11:00 PM
- Tuesday10:00 AM – 11:00 PM
- Wednesday10:00 AM – 11:00 PM
- Thursday10:00 AM – 11:00 PM
- Friday10:00 AM – 11:00 PM
- Saturday10:00 AM – 11:00 PM
- Sunday10:00 AM – 11:00 PM
Amenities
Customer Reviews
Every time I walk into The Roots I look for Mateo. The guy actually understands what he is talking about. Not just “this one is sativa and this one is indica,” but the terpene profiles, the medical effects, and how everything interacts depending on what you need. Most people his age are not even close to that level. He talks to you like a real person, breaks things down without making it complicated, and he genuinely cares about getting you the right product instead of just pushing whatever is popular. Whether I need something for focus, sleep, or just to relax, he dials it in instantly. If you want someone who actually knows the science and can point you in the right direction every time, go to Mateo. He is the real deal. Highly recommend.
I'm just in town visiting some family, and these guys just happened to be the closest one to where I was staying. That being said, they're so fantastic it makes me sad I don't live around here. The building is clean and open, well lit and everything. The staff is super friendly and helpful. They had no problem sitting and chit chatting with me about Alaska and fun stuff to do around here. They only stopped because other customers came in, which they should. Also, daily $5 pre rolls. Are you kidding me?? They're a minimum of $20 back home.
I'm just thrilled with the consistently friendly and easy service here. If you're an edibles fan, their gummies are smaller, very soft, and delicious. I really recommend the Sour Strawberry flavor.
I enjoy how comfortable the atmosphere is. JJ has a great personality and customer service attitude. him and his team take care of you like family and help you get the most out of your product and experience. They have great prices and deals. I will continue to bring my business to them
Great rotation of product, but still always a steady favorite on the shelf. The infused line is tasty and fairly affordable, especially with the punch cards. The staff is fairly knowledgeable and the store always looks nice. Thanks for being around hillside!
Frequently Asked Questions
- Is the staff knowledgeable about terpenes?
- Yes, reviewers specifically call out budtenders like Mateo for explaining terpene profiles and medical effects beyond standard indica or sativa labels.
- What gummy flavor do reviewers recommend?
- Sour Strawberry comes up as a standout in the in-house gummy lineup. Reviewers describe the gummies as smaller, softer, and well-flavored.
- What are the hours at The Roots Hillside?
- The shop is open 10:00 AM to 11:00 PM seven days a week.
- Where is The Roots Hillside located?
- The Hillside location is at 8639 Toloff Street in the Abbott Loop area of South Anchorage.